Updated September 29, 2026 · AssureCue Editorial Team
Domestic Appliance Guard vs Emergency Hero
Domestic Appliance Guard vs Emergency Hero: the differences
| Compare |  Domestic Appliance Guard |  Emergency Hero |
|---|---|---|
| Premium from | £2.75Lower | £14.99 |
| Insurance types | Home emergency, Home warranty, LandlordCovers more | Home emergency |
| Provider type | Insurer | Broker |
| Cover limit | GBP 1000 per claim | GBP450 per visit |
| Excess from | £150 | Not confirmed |
Same on both: Monthly payments (Yes), Claims channels (Online, Phone).
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Key differences
- Domestic Appliance Guard scores higher overall: 9.2 vs 8.7.
- Premium from is lower at Domestic Appliance Guard: £2.75 vs £14.99.
- Insurance types: only Domestic Appliance Guard offers Home warranty, Landlord.
- Support channels: only Domestic Appliance Guard offers Chat, Email.
Our verdict on each
Domestic Appliance Guard
Domestic Appliance Guard suits households and landlords seeking focused home emergency, home warranty and landlord protection with clear claim caps. Premiums are listed as £2.75 alongside cover at GBP 1000 per claim, while monthly payments help you spread the cost across the year.
Emergency Hero
Emergency Hero suits households wanting focused home emergency cover with monthly budgeting and direct help via phone. Priced at £14.99 with cover capped at GBP450 per visit keeps expectations clear for urgent repairs arranged through broker based in the United Kingdom with Monthly payments offered.
Score breakdown
| Area | Domestic Appliance Guard | Emergency Hero |
|---|---|---|
| Cost | 9.0HigherPremiums are listed as £2.75 with monthly payments offered. | 8.8Priced at £14.99 with Monthly payments available for budgeting. |
| Offer | 8.9HigherRange covers home emergency, home warranty and landlord with cover at GBP 1000 per claim. | 8.3Covers home emergency with claims via online and phone for urgent callouts. |
| Trust | 9.6HigherSupport is available through chat, email and phone for account queries. | 8.8Operated by Emergency Hero Ltd as broker based in GB. |
How they place
| Ranking | Domestic Appliance Guard | Emergency Hero |
|---|---|---|
| Home emergency cover | 3 of 11 | 11 of 11 |
What each covers
| Insurance types | Domestic Appliance Guard | Emergency Hero |
|---|---|---|
| Landlord | Yes | No |
| Home emergency | Yes | Yes |
| Home warranty | Yes | No |
Also worth a look
Scottish Friendly has premium from at £0.23, against £2.75 for Domestic Appliance Guard and £14.99 for Emergency Hero.
Scottish Friendly reviewEvery fact side by side
| Fact | Domestic Appliance Guard | Emergency Hero |
|---|---|---|
| Pricing model | Monthly | Monthly |
| Legal entity | Domestic Appliance Guard Ltd | Emergency Hero Ltd |
| Headquarters | United Kingdom | United Kingdom |
| Support channels | Chat, Email, PhoneCovers more | Phone |
Where each stands against the rest
| Fact | Domestic Appliance Guard | Emergency Hero | Median |
|---|---|---|---|
| Premium from | £2.75lowest quarter | £14.99above the median | £7.95 |
| Excess from | £150highest quarter | Not confirmed | £25 |
Median across 51 listed insurance providers.
Pros and cons
Domestic Appliance Guard
Pros
- Covers home emergency, home warranty and landlord, giving focused protection for emergencies and appliances.
- Premiums are listed as £2.75, which is easy to compare against Hiscox.
- Monthly payments are offered, helping you spread the cost through the year.
Cons
- Excess applies from £150, which adds upfront cost at claim time for you.
- Cover sits at GBP 1000 per claim, which may limit larger appliance repairs for you.
- Cover focuses on home emergency, home warranty and landlord, so broader home cover needs another provider.
Emergency Hero
Pros
- Priced at £14.99 with Monthly payments available for steady budgeting
- Claims can be made via online and phone, giving online plus phone routes for urgent faults
- Operates with monthly billing through Emergency Hero Ltd as broker
Cons
- Cover capped at GBP450 per visit, which may feel tight for larger emergencies
- Support runs on phone only, which limits contact choice at urgent moments
- Range limited to home emergency, so wider household needs sit elsewhere
Who each suits
Domestic Appliance Guard
Who it suits
- Households wanting appliance focused cover through home emergency, home warranty and landlord rather than broad home cover.
- Landlords wanting rented property support where cover sits at GBP 1000 per claim.
- Budget planners wanting monthly payments with premiums listed as £2.75.
Who should look elsewhere
- Shoppers wanting full buildings cover should consider Hiscox as Domestic Appliance Guard focuses on home emergency, home warranty and landlord.
- Shoppers wanting a European provider should consider andsafe as Domestic Appliance Guard is based in the United Kingdom.
- Shoppers wanting low excess should consider die Bayerische as excess applies from £150 here.
Emergency Hero
Who it suits
- Owners wanting urgent home help with Monthly payments, where Hiscox priced at $29.16 feels broader than needed
- Callers comfortable with phone help, where Barmenia priced at €2.40 fits a different market
Who should look elsewhere
- Shoppers wanting many lines in a single place should consider Allianz Malaysia covering auto, motorcycle and home
- Shoppers wanting higher per visit limits than GBP450 per visit should compare Hiscox before committing
Country by country
| Country | Domestic Appliance Guard | Emergency Hero |
|---|---|---|
| United Kingdom | Yes | Yes |
Questions about each
Domestic Appliance Guard
What types of cover does Domestic Appliance Guard offer+
Domestic Appliance Guard focuses on home emergency, home warranty and landlord. That focus suits you if you want emergency help, appliance protection or landlord related cover rather than a full buildings and contents policy across many risks.
How much can be claimed for an appliance+
Cover sits at GBP 1000 per claim. You should check that cap against the likely cost of parts and labour for your appliances, as any amount above the stated cap would remain your responsibility after a claim is settled.
Emergency Hero
What does Emergency Hero charge for home emergency cover+
Emergency Hero is priced at £14.99 for home emergency cover. Monthly payments are available, which helps spread household budgeting across the year. Check the policy summary for what the starting price includes before arranging cover.
Which types of insurance does Emergency Hero offer+
Emergency Hero covers home emergency and does not extend into wider home or motor lines. That narrow focus suits readers who want urgent breakdown help only. Readers wanting bundled household cover should compare broader providers alongside this option.