WAS Insurance review

Updated September 29, 2026 · AssureCue Editorial Team · Facts checked September 29, 2026

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Our verdict

WAS Insurance suits travellers and pet owners in AU who want a broker with help via email and phone. It accepts a wide age span of 18-99 for cover, so you can check eligibility and claim options before you compare quotes.

Key facts

Best for
Australian travel and pet cover with monthly billing
Insurance types
Travel, Pet (Source, checked September 29, 2026)
Provider type
Broker (Source, checked September 29, 2026)
Monthly payments
Yes (Source, checked September 29, 2026)
Excess from
A$100 (Source, checked September 29, 2026)
Cover limit
Unlimited medical (Source, checked September 29, 2026)
Claims channels
Phone, Email, Online (Source, checked September 29, 2026)
Age range
18-99 (Source, checked September 29, 2026)
Legal entity
Wiseandsilent Pty Ltd (Source, checked September 29, 2026)
Headquarters
Australia (Source, checked September 29, 2026)
Support channels
Email, Phone (Source, checked September 29, 2026)
Pricing model
Monthly
Official website
wiseandsilent.com

Apps and profiles

Elsewhere
TrustpilotXfacebook.cominstagram.comyoutube.com

Pros and cons

Pros

  • Travel medical protection is listed as Unlimited medical, which addresses high hospital bills abroad.
  • Claims accept phone, email and online, so you can call, email or file online when you need help.
  • Billing follows monthly and monthly payments are available, which spreads premiums across the year.

Cons

  • Range stays limited to travel and pet, so auto or home needs sit elsewhere.
  • Support runs on email and phone only, so chat help is outside email and phone.
  • Pet claims include excess of AUD 100, which adds to vet bills.
WAS Insurance

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Who it suits

  • Travellers who want medical led cover should shortlist WAS Insurance over andsafe, thanks to Unlimited medical.
  • Pet owners who want phone and online claims should prefer WAS Insurance to LV=, with routes via phone, email and online.
  • Budget planners who want to spread premiums should pick WAS Insurance over die Bayerische, as billing follows monthly.

Who should look elsewhere

  • Drivers or homeowners who need auto or home cover should consider andsafe, as WAS Insurance covers travel and pet only.
  • Shoppers wanting life, health or income protection should consider die Bayerische, which goes beyond travel and pet.
  • Households wanting auto, home and life in one place should consider LV=, rather than the focused travel and pet.

How WAS Insurance compares

Where WAS Insurance is available

Available
Australia
Licence in Australia
ASIC (536280), checked September 29, 2026

Countries from the brand (Source, checked September 29, 2026)

Frequently asked questions

Is WAS Insurance an insurer or a broker?+

WAS Insurance works as a broker based in Australia under the name Wiseandsilent Pty Ltd. That means it arranges cover rather than underwriting it directly, so you should read each policy for insurer details and terms.

How is WAS Insurance regulated in Australia?+

Australian oversight comes through ASIC under licence 536280 held by Wiseandsilent Pty Ltd. You can search the licence register before you buy, and keep policy documents for any later query about cover or claims.

What medical cover comes with travel insurance?+

Travel plans include Unlimited medical for medical costs, which suits trips where health bills matter most. You should check exclusions, activity limits and pre existing condition rules in the wording before you travel.

What excess applies to pet insurance?+

Pet cover carries excess of AUD 100 on claims, so you pay that share of each vet bill. Monthly payments are available, and billing follows monthly, which helps you spread costs across the year.

Who can apply for cover by age?+

Cover accepts an age span of 18-99, which is wide for both travel and pet applicants. You should still confirm trip limits, medical screening and pet age rules, as terms can vary by plan and destination.

How do you make a claim?+

Claims can start by phone, email and online, giving phone, email and online routes for urgent and routine cases. Keep receipts, medical reports and vet invoices ready, then follow the insurer guidance on forms and time limits.

What support and payment options are offered?+

Support is available through email and phone for quotes, policy changes and claims help. Monthly payments are available for pet plans, and billing follows monthly, so you can manage renewals without paying a full year upfront.

Sources

Compiled from 5 source pages, checked September 29, 2026. We did not open an account.

Not confirmed yet: Premium from.

WAS Insurance

WAS Insurance

Australian travel and pet cover with monthly billing

8.9/10Visit

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