Income Insurance review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Income Insurance suits anyone who wants a single insurer to hold several personal policies from a company based in Singapore, and it scores 5.6 here. On entry price it ranks 24 of 252 brands, so get a quote on your own details before committing to any plan.

Key facts

Best for
A single insurer across auto, home and life.
Premium from
SGD 0.60 (Source, checked September 26, 2026)
Insurance types
Auto, Home, Life, Health, Travel, Pet, Motorcycle (Source, checked September 26, 2026)
Provider type
Insurer (Source, checked September 26, 2026)
Excess from
SGD 250 (Source, checked September 26, 2026)
Cover limit
S$8,500 - S$27,000 maximum annual coverage per policy year (Happy Tails Pet Insurance) (Source, checked September 26, 2026)
Claims channels
Phone, Email, Online-form, Mobile-app, Customer-portal (Source, checked September 26, 2026)
Age range
Pet insured must be at least 16 weeks old and below 9 years old at policy start (Source, checked September 26, 2026)
Legal entity
Income Insurance Limited (Source, checked September 26, 2026)
Headquarters
Singapore (Source, checked September 26, 2026)
Founded
1970 (Source, checked September 26, 2026)
Support channels
Phone, Email, Help-centre (Source, checked September 26, 2026)
Audience
Seniors
Official website
income.com.sg

Business insurance

Provider type
Insurer (Source, checked September 26, 2026)
Cover types
Professional-indemnity (Source, checked September 26, 2026)
Premium from
SGD 0.60 (Source, checked September 26, 2026)
Excess from
SGD 250 (Source, checked September 26, 2026)
Legal entity
Income Insurance Limited (Source, checked September 26, 2026)
Headquarters
Singapore (Source, checked September 26, 2026)
Founded
1970 (Source, checked September 26, 2026)
Support channels
Phone, Email, Help-centre (Source, checked September 26, 2026)

Apps and profiles

Get the app
App Store

Pros and cons

Pros

  • A single insurer for the lot: auto, home and life and professional indemnity can sit with the same company, so personal and trade policies need not be split across providers.
  • Claim handling runs through phone, email and online form, so you can start a claim by whichever route suits the moment, from a form to a call.
  • Support is listed as phone, email and help centre, so a quote or renewal question has a phone line, an inbox and a help centre behind it.
  • The counterparty is named plainly: Income Insurance Limited, listed as insurer.
  • Seniors are a stated audience on seniors, so older customers form part of the intended customer base.

Cons

  • The pet excess starts at SGD 250, so a routine claim still leaves that amount with you before the insurer pays anything.
  • The pet age range rules older animals out: the pet must be above a minimum age and below a maximum age at the policy start.
  • The pet cover limit moves through a fixed annual range under Happy Tails Pet Insurance rather than a single high ceiling, so a costly year at the vet can outrun the policy.
  • For a contents-only renters policy, Good Sam Insurance Agency lists auto, home and renters, and that line does not appear in auto, home and life.
Income Insurance

Ready to try Income Insurance?

Scored 9.4 / 10 by AssureCue.

Who it suits

  • Anyone who wants their auto, home and life cover gathered under a single insurer rather than split across providers.
  • Seniors, named as an audience on seniors, and households that still want a phone line on phone, email and help centre.
  • Pet owners whose animal sits inside the age window and whose yearly vet bills stay under the pet cover limit.

Who should look elsewhere

  • Anyone chasing the lowest entry figure on its own: bunq starts at €0, which is the number to weigh before settling on Income Insurance.
  • Renters who need contents-only cover, since Good Sam Insurance Agency lists auto, home and renters and that line is missing from auto, home and life.
  • Pet owners with older animals or very large veterinary bills, who are better served by a pet-focused insurer than by Income Insurance.

Cover and limits

Income Insurance offers auto, home and life cover, which means personal policies from the motor and the home through to life, health, travel, pet and motorcycle can all sit with a single provider. Buying that way leaves you a single support desk and a single set of terms to read, which is easier to follow than a folder of different wordings. The clearest published detail sits on the pet product, Happy Tails Pet Insurance. The maximum cover for a policy year runs through a fixed range rather than a single open figure, so the plan you choose decides how much of a large veterinary bill the policy will carry. That product also sets an age window: the pet must be above a minimum age and below a maximum age when the policy starts, which closes the door on older animals. Check both points before you budget for a new arrival.

Price signals

Entry pricing is the draw: premiums start at SGD 0.60. Read that as the entry point of the range rather than a quote for your own situation, since each policy is priced on the cover you choose and the details you supply. The other cost number to weigh sits on the pet product, where the excess starts at SGD 250. The excess is the slice of a claim you pay yourself, so a lower starting excess makes a routine vet visit easier to absorb while a higher one keeps the premium smaller. Picture a normal appointment, decide what you would be comfortable covering from your own pocket, and pick the plan that fits that amount.

The company behind it

The policyholder is Income Insurance Limited, listed as insurer, which means the company that takes your premium is the company that settles the claim. No broker sits in between passing the risk along. The company is based in Singapore and has been trading since 1970, so it is an established counterparty rather than a new name on the market. Support is listed as phone, email and help centre, which means a question about a quote, a renewal or a claim can go to a person on the phone, by email or through the help centre. If you would rather talk to someone than type, that channel is there for you.

How Income Insurance compares

Where Income Insurance is available

Available
Singapore

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

How much does cover start at?+

Premiums begin at SGD 0.60. That is the entry figure across Income Insurance products and a starting point rather than a quote for your own situation. The cover you pick and the details you give shape the price you are offered, so read it as the entry point of the range, not the amount you are likely to pay.

Is there an excess to pay on a claim?+

On Happy Tails Pet Insurance, the excess starts at SGD 250. The excess is the part of a claim you cover yourself before the insurer pays the rest. A lower excess is gentler on a routine vet visit, while a higher starting excess keeps the premium smaller. Picture a normal appointment and check that the amount you would pay alone still feels comfortable.

How do I start a claim?+

Claims can be started through phone, email and online form. That covers a phone call, an email, an online form, the mobile app and the customer portal. The self-service routes suit a pet that is unwell right now, when waiting on hold is the last thing you need, while a call suits a claim you would rather talk through with someone.

What kinds of insurance can I buy?+

Income Insurance offers auto, home and life cover, so motor, home, life, health, travel, pet and motorcycle policies can sit with the same provider. Trade and commercial work is handled too, through professional indemnity. For a household with more than a single kind of policy, the practical gain is a single support desk and a single set of terms to read.

Who am I actually buying insurance from?+

The contract is with Income Insurance Limited, an insurer rather than a broker. That matters for your money: the company you pay is the company that settles the claim, with no intermediary passing the risk along. Check the legal entity name on your policy documents against the name on your bank transfer, so there is no doubt who holds your premium.

Is this aimed at older customers?+

Seniors are the stated audience on seniors, so older customers sit inside the customer base rather than at the edge of it. If you are retired or close to it, that is a fair signal about who the products are written for, and it pairs with support on phone, email and help centre for anyone who prefers a phone call to an app.

Do you insure trades and small businesses?+

For commercial work, Income Insurance lists professional indemnity. A consultant, contractor or adviser can therefore get cover for the advice and work they are paid for, and it can sit alongside personal policies from the same insurer rather than with a separate provider.

Can I cover an older pet?+

Pet cover is part of auto, home and life, and the Happy Tails Pet Insurance product sets an age window at the start of the policy: the animal must be above a minimum age and below a maximum age. An older pet falls outside that window, so check the age rules before you budget, and the annual cover limit moves through a fixed range rather than a single high ceiling.

Sources

  • income.com.sg checked September 26, 2026

    Backs: Insurance types, Premium from

    “Health Insurance, Life Insurance, Travel Insurance, Drivo Car Insurance, Motorcycle Insurance, Enhanced Home Insurance, Happy Tails Pet Insurance”

  • income.com.sg/about-us checked September 26, 2026

    Backs: Provider type, Founded, Headquarters

    “Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance”

  • income.com.sg/buy/online-products checked September 26, 2026

    Backs: Audience

    “SilverCare Insurance - Enjoy comprehensive personal accident coverage for seniors”

  • income.com.sg/commercial-insurance/customise-your-commerc... checked September 26, 2026

    Backs: Cover types

    “We provide protection against the legal liability arising from negligence”

  • income.com.sg/happy-tails-pet-insurance checked September 26, 2026

    Backs: Age range, Cover limit, Excess from

    “be at least 16 weeks old and below 9 years old at the start date of insurance”

  • income.com.sg/support checked September 26, 2026

    Backs: Claims channels, Support channels

    “For claims 6788 1777; Send an enquiry - Fill in an online form; use My Income App or My Income Customer Portal to view your coverage, track claims, make payments”

  • income.com.sg/terms-of-use checked September 26, 2026

    Backs: Legal entity

    “this Income Insurance Limited ("Income") website and all its pages”

Compiled from 7 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Monthly payments.

Income Insurance

Income Insurance

A single insurer across auto, home and life.

9.4/10Visit