Gigasure review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Gigasure suits people in the UK who want travel or van cover alone rather than a full personal lines policy, and car hire excess cover starts at £36.35. It is a broker registered with the Financial Conduct Authority, so the selling firm is named, regulated and checkable.

Key facts

Best for
UK travellers and van owners buying a single line of cover rather than a personal lines bundle.
Premium from
£36.35 (Source, checked September 26, 2026)
Insurance types
Travel, Van (Source, checked September 26, 2026)
Provider type
Broker (Source, checked September 26, 2026)
Excess from
£0 to £10,000 (Source, checked September 26, 2026)
Cover limit
Medical expenses trips abroad: GBP 10,000,000 (Core) to GBP 20,000,000 (Max) (Source, checked September 26, 2026)
Claims channels
App, Website (Source, checked September 26, 2026)
Age range
18-75 single trip, 18-70 annual multi-trip (Source, checked September 26, 2026)
Legal entity
Gigasure Services Limited (Source, checked September 26, 2026)
Headquarters
United Kingdom (Source, checked September 26, 2026)
Support channels
Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
Audience
Seniors
Official website
gigasure.com

Apps and profiles

Get the app
Google Play
Elsewhere
TrustpilotLinkedInyoutube.com

Pros and cons

Pros

  • Excess on car hire excess cover runs £0 to £10,000, so a traveller chooses how much of the rental charge to carry instead of accepting a fixed figure.
  • Claims are filed through the app and website and support runs on email, chat and phone, giving policyholders live and written routes inside the same provider.
  • The FCA registration 1005421 sits on a broker, so the firm taking the instruction is named and checkable by the customer.
  • Travel cover opens at 18-75 single trip, 18-70 annual multi-trip, which keeps older travellers inside the bands instead of moving them to a separate later life product.

Cons

  • The catalogue is travel and van, so anyone wanting home, motor or life in the same place has to move to another provider.
  • On entry price Gigasure ranks 199 of 252 across the site, so the starting figure sits high in a list sorted from the lowest premium.
  • The 5.1 overall score is a middling one, and its 5.1 cost part is the same, so the price case is the part that needs arguing.
  • Claims are filed through the app and website only, which leaves a policyholder without either of those to start with the email, chat and phone support routes.
Gigasure

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Scored 8.9 / 10 by AssureCue.

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Who it suits

  • Travellers inside the 18-75 single trip, 18-70 annual multi-trip bands, whether they are booking a single trip or an annual multi-trip policy.
  • Anyone taking a car hire excess policy who wants the excess set themselves, with options running £0 to £10,000.
  • Van owners who want travel and van held by the same broker, given the range is travel and van.

Who should look elsewhere

  • Shoppers after auto, home or pet in the same place: Good Sam Insurance Agency lists auto, home and renters.
  • Readers comparing a UK budget with another market: EuroAsia Insurance is priced at UZS 60,000 in Uzbek soum, which does not line up with a UK travel or van figure.

Price signals

Pricing rests on a single entry figure attached to a single add-on. Car hire excess cover starts at £36.35, and the excess a policyholder takes on that product runs £0 to £10,000. The two numbers belong together, because the excess is the portion of a rental company's charge the traveller agrees to carry, and the published premium is the low end of that trade. A reader budgeting a trip should treat £36.35 as the floor of the quote rather than the amount that will be charged, and should read it as the price of a car hire excess policy rather than of cover that also handles flights, luggage or a cancelled trip. The published figure covers a single add-on, which is enough to place Gigasure on a shortlist where entry pricing is what gets compared, and it leaves an annual multi-trip or van policy to a quote. For those, the entry number sets the starting point and the quote does the rest.

How your money is protected

Start with what kind of company this is. Gigasure is a broker rather than the firm that carries the risk, so the contract, the wording and the claim decision belong to a different party from the one whose name appears on the advert. Brokers work that way, and it makes one question more important for a reader focused on money: which company stands behind the policy on the day a claim is made, as opposed to which company sold it. The registration is the check that helps answer it. Gigasure is authorised and regulated by the Financial Conduct Authority under 1005421, and that reference is the number to run against the regulator's records to confirm status, trading name and permissions. Readers should keep two names apart in their notes, the broker they deal with and the underwriter named in the policy, because a broker's authorisation covers its own conduct rather than the solvency of whoever writes the risk. A buyer who wants premiums held in a particular way should put that question in writing before any money moves.

Cover and limits

The catalogue is short by design. Gigasure sells travel and van, so travel and van are the whole range rather than a personal lines bundle with home, motor or life attached to the same account. Within travel, medical expenses on trips abroad are capped in pounds sterling, and the cap moves between the Core and Max tiers, so the tier a traveller selects sets the ceiling on the largest medical claim the policy will meet and any part of a bill above that ceiling is theirs to fund. Eligibility turns on age rather than postcode or occupation. 18-75 single trip, 18-70 annual multi-trip sets single trip cover and annual multi-trip cover on separate bands, with the annual multi-trip band closing earlier than the single trip band, and older travellers sit inside both rather than being moved to a later life product. Van cover sits in the same range, so someone running a van and travelling abroad can hold both with the same broker, though each line is quoted and rated on its own.

Who regulates the provider

Two facts define the regulatory picture. Gigasure is a broker, so the register entry to look for is one for an intermediary, and the permissions listed against it describe what the firm may do for customers rather than what it may underwrite. The Financial Conduct Authority authorises Gigasure under 1005421, and that reference is the first thing to verify, since status, trading name and permissions all sit behind it. Brokers sit inside the same perimeter as insurers, which is worth knowing for a reader who assumes supervision means the risk is guaranteed: it does not. Conduct is supervised, while the risk sits with the underwriter named in the wording. A practical test is to set the register entry, the legal entity on the contract and the insurer in the policy wording side by side, and to ask for an explanation if they disagree. The published regulatory detail covers conduct and permissions, so a reader who needs to know how premiums are held in the interim should ask that in writing.

The company behind it

The firm behind the policy is Gigasure Services Limited, based in the United Kingdom, so the counterparty and the country whose consumer rules apply are both explicit before anyone pays. Support runs on email, chat and phone, which spans live routes and a written help centre, and the Financial Conduct Authority registration 1005421 ties the same name to a supervised status. Claims sit on a separate path from support, with filing handled in the app and on the website, so a policyholder can start a claim from a phone or a laptop without waiting for an office to open. The UK base also decides which complaints route applies and which consumer rules the wording is written under, which matters for anyone weighing Gigasure against an intermediary in another market. For a reader assessing the business, the checks that count are the name on the contract, the country of registration, the breadth of the support set and the regulator reference, and each of them is stated plainly.

How Gigasure compares

Where Gigasure is available

Available
United Kingdom
Licence in United Kingdom
Financial Conduct Authority (FCA) (1005421), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does Gigasure actually sell?+

Gigasure is a focused personal lines broker and its range is travel and van, travel and van, with nothing else sitting alongside them. A shopper after a full household bundle is looking at a different kind of provider. Both lines sit inside the same brand, which keeps quoting and claims in the same place.

How much does car hire excess insurance cost?+

The entry figure is £36.35 for car hire excess cover, and the excess a traveller accepts on that policy runs £0 to £10,000. How much of the rental company's charge you agree to carry is the decision behind the quote, so £36.35 reads as the floor of the price rather than a typical bill.

Is Gigasure an insurer?+

Gigasure is a broker, so it places cover with underwriters rather than carrying the risk itself. The contract names the party responsible, and a broker's job is to match a policy to the insurer that writes it. Checking who underwrites the wording matters at claim time, not only at purchase.

Is Gigasure regulated?+

Yes. Gigasure is authorised and regulated by the Financial Conduct Authority under 1005421. That reference can be checked against the regulator's records to confirm status, trading name and permissions held. As a broker, the entry covers its conduct as an intermediary, which is separate from the solvency of the insurer underwriting the policy.

Who am I contracting with?+

The contracting entity is Gigasure Services Limited, based in the United Kingdom, so the name on the policy and the country whose consumer rules apply are both clear. The same firm holds its Financial Conduct Authority registration, and matching that against the contract is the check to make before any money moves.

How do I make a claim?+

Travel claims run through the app and website, so a claim can be filed from the app or the website without waiting for a call to be answered. Day to day questions use email, chat and phone, which is a separate route from the claim line. A traveller away from a phone can still start the process from the website.

What ages does the travel cover apply to?+

Age is the gate. 18-75 single trip, 18-70 annual multi-trip sets single trip cover and annual multi-trip cover on separate bands, and the annual multi-trip band stops accepting customers earlier than the single trip band. Anyone outside those bands should expect to look elsewhere, and the two options are quoted separately.

How do I reach help?+

Support runs on email, chat and phone, spanning phone, chat and email with a help centre for self service, which covers both quick questions and longer explanations. The same brand handles claims through the app and website, so a policyholder can move between a support answer and a claim filing without changing provider.

Sources

  • gigasure.com checked September 26, 2026

    Backs: Provider type, Headquarters, Support channels, Licences

    “Gigasure Services Limited (trading as Gigasure.com) on behalf of AmTrust Europe Limited (the insurer of this policy) ... Gigasure Services Limited is authorised and regulated by the Financial Conduct...”

  • gigasure.com/about-us checked September 26, 2026

    Backs: Insurance types

    “Introducing Gigasure: Next generation insurance for Travel, Backpackers, Van, and Car Hire Excess”

  • gigasure.com/car-hire-excess checked September 26, 2026

    Backs: Audience, Excess from, Premium from

    “Are there any age restrictions on your policies? Policy holders must be aged between 25 and 85.”

  • gigasure.com/terms-of-business checked September 26, 2026

    Backs: Legal entity

    “Gigasure Services Limited 26 Ives Street London SW3 2ND England ... Gigasure.com is a trading name of Gigasure Services Limited. Company No. 15019007.”

  • gigasure.com/travel-insurance checked September 26, 2026

    Backs: Age range, Claims channels, Cover limit

    “Aged 18 to 75 years old for a single-trip policy - Aged 18 to 70 years old for an annual multi-trip policy”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Monthly payments.

Gigasure

Gigasure

UK travellers and van owners buying a single line of cover rather than a personal lines bundle.

8.9/10Visit

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