DirectAsia review
Updated September 30, 2026 · AssureCue Editorial Team · Facts checked September 30, 2026
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Our verdict
DirectAsia suits drivers, riders and travellers in Singapore who want motor and travel cover from an insurer with family travel eligibility across 15 days to below 81 years. Support through phone, email and help centre and claims through phone and online suit readers who prefer phone and online help for everyday questions and claims.
Key facts
- Best for
- Drivers, riders and travellers seeking motor and travel cover from an insurer
- Insurance types
- Auto, Motorcycle, Travel (Source, checked September 30, 2026)
- Provider type
- Insurer (Source, checked September 30, 2026)
- Excess from
- SGD 30 (Source, checked September 30, 2026)
- Cover limit
- SGD 500,000 overseas medical (Source, checked September 30, 2026)
- Claims channels
- Phone, Online (Source, checked September 30, 2026)
- Age range
- 15 days to below 81 years (Source, checked September 30, 2026)
- Legal entity
- Auto & General Insurance (Singapore) Pte. Limited trading as DirectAsia Insurance (Source, checked September 30, 2026)
- Headquarters
- Singapore (Source, checked September 30, 2026)
- Founded
- 2010 (Source, checked September 30, 2026)
- Support channels
- Phone, Email, Help-centre (Source, checked September 30, 2026)
- Audience
- Seniors
- Official website
- directasia.com
Apps and profiles
Pros and cons
Pros
- Covers motor and trips together through auto, motorcycle and travel, with auto, motorcycle and travel in a focused menu.
- Includes overseas medical protection of SGD 500,000 overseas medical for travel plans, which helps with hospital costs abroad.
- Welcomes seniors travellers within family plans, supporting trips with older relatives.
- Offers claims through phone and online and help through phone, email and help centre for phone and online contact.
Cons
- Range stays focused on auto, motorcycle and travel, while Allianz Malaysia covers auto, motorcycle and home for wider household needs.
- Support runs on phone, email and help centre only, which suits readers comfortable without live chat.
- Travel medical limits centre on SGD 500,000 overseas medical, so readers wanting higher overseas limits should compare with LV=.
Who it suits
- Drivers and riders who want auto and motorcycle cover with travel alongside, unlike LV= fans seeking home and pet focus.
- Families and senior travellers who value wide age eligibility, unlike readers needing broader life cover from Allianz Malaysia.
Who should look elsewhere
- Readers who want home, life or pet cover in the same account may prefer Allianz Malaysia, which covers broader household lines.
- Readers who want live chat support may prefer die Bayerische style providers with wider contact options.
What the policy covers
You can cover cars, motorcycles and trips under auto, motorcycle and travel, which keeps your motor and holiday protection in view. For travel, overseas medical protection includes SGD 500,000 overseas medical, so you know the ceiling for hospital and medical costs abroad. Family travel eligibility spans 15 days to below 81 years, which allows young children and older relatives to travel under the same plan where terms allow.
Safety and regulation
DirectAsia acts as insurer, so the firm that provides the policy also carries the insurance risk. That structure keeps responsibility for cover wording and claim decisions inside the same organisation.
Who runs it
The business behind the brand is Auto and General Insurance in Singapore trading as DirectAsia Insurance. The base is in SG and the brand was established in 2010. You can reach the team through phone, email and help centre for quotes, policy service and general guidance.
How DirectAsia compares
DirectAsia vs Income Insurance9.1 vs 9.4
9.1 vs 9.4
9.1 vs 9.4
9.1 vs 9.4
9.1 vs 8.8
9.1 vs 8.7
9.1 vs 9.0
9.1 vs 9.4
9.1 vs 9.3
9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.9
9.1 vs 9.3
9.1 vs 8.6- 9.1 vs 9.3
9.1 vs 9.3Max Life Insurance
9.1 vs 9.3
DirectAsia vs TIPINSURE9.1 vs 9.3
9.1 vs 9.3
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.1
9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.8
9.1 vs 8.8
9.1 vs 8.6- 9.1 vs 8.4
- 9.1 vs 8.2
Fit 2 Trip
Protegetuviaje
Allianz Travel Insurance Hong Kong
Tune Protect Thailand
Starr Travelead
Fubon Life Hong Kong
Universal Assistance
e-Insure Taiwan
Bao Minh
AXA BE
Allianz Assistance SG
Where DirectAsia is available
- Available
- Singapore
- Licence in Singapore
- Monetary Authority of Singapore, checked September 30, 2026
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What types of insurance does DirectAsia offer?+
DirectAsia covers auto, motorcycle and travel for auto, motorcycle and travel needs. Travel medical protection includes SGD 500,000 overseas medical for care abroad. Check plan limits and exclusions before you buy, then match the choice to your vehicle and trip pattern.
Who can join a DirectAsia family travel plan?+
Family travel eligibility spans 15 days to below 81 years for eligible travellers. The range includes seniors travellers, which helps older relatives join family trips. Confirm age rules and health declarations on your chosen plan before you pay.
What travel medical limit and excess apply?+
Travel medical protection includes SGD 500,000 overseas medical for overseas care. Excess starts at SGD 30 on relevant travel claims. Review what counts toward the limit and how excess applies per person or per claim.
Is DirectAsia an insurer or a broker?+
DirectAsia operates as insurer, so policies and claims sit with the same firm. The operating base is in SG under local insurance rules. Keep policy documents and claim receipts together for smoother review.
How do I make a claim with DirectAsia?+
You can start claims by phone and online, using phone or online routes. Keep medical reports, receipts and travel proof ready from the start. Ask support what forms apply to your plan so the file stays complete.
How can I contact DirectAsia for help?+
Support is available through phone, email and help centre for quotes, policy changes and claim queries. Use phone for urgent help and email or help centre material for records and guides. Have your policy number ready when you call.
Who suits DirectAsia most?+
DirectAsia was established in 2010 and is based in Singapore for Singapore customers. It suits drivers, riders and travellers who want motor and travel cover together. Compare with Allianz Malaysia if you also need home or life cover.
Does DirectAsia suit senior travellers?+
DirectAsia is aimed at travellers including seniors members within 15 days to below 81 years. It fits family trips where older relatives need cover under the same plan. Check medical screening rules and trip duration limits before booking travel.
Sources
- directasia.com checked September 30, 2026
Backs: Insurance types
“DirectAsia Insurance offers car insurance, motorcycle insurance and travel insurance”
- directasia.com/claims checked September 30, 2026
Backs: Claims channels
“Call me at 6532 1818 - completing the Online Travel Claims Form”
- directasia.com/contact checked September 30, 2026
Backs: Headquarters, Support channels
“16 Raffles Quay, #29-01 Hong Leong Building, Singapore 048581”
- directasia.com/travel-insurance/family checked September 30, 2026
Backs: Age range, Audience
“Children from 15 days old are covered - Seniors aged 71 to below 81 - Voyager plan”
- directasia.com/travel-insurance/plan-limits checked September 30, 2026
Backs: Cover limit, Excess from
“Voyager Travel Insurance - Medical expenses incurred overseas $500,000 for every traveller”
- directasia.com/why-us/about checked September 30, 2026
Backs: Provider type, Founded, Legal entity, Licences
“Our policies are underwritten by Auto and General Insurance trading as DirectAsia Insurance”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Premium from, Monthly payments.