Emergency Assist review

Updated September 29, 2026 · AssureCue Editorial Team · Facts checked September 29, 2026

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Our verdict

Emergency Assist suits drivers, riders and van owners seeking breakdown protection with the option to pay in instalments. Premiums start at £19.32 for cover that stays focused on roadside needs, with claims and support arranged for straightforward help when disruption hits.

Key facts

Best for
Monthly breakdown cover for car, van and motorcycle drivers
Premium from
£19.32 (Source, checked September 29, 2026)
Insurance types
Breakdown, Van, Motorcycle (Source, checked September 29, 2026)
Provider type
Broker (Source, checked September 29, 2026)
Monthly payments
Yes (Source, checked September 29, 2026)
Excess from
£0 (Source, checked September 29, 2026)
Claims channels
Phone, Email (Source, checked September 29, 2026)
Legal entity
Emergency Assist Ltd (Source, checked September 29, 2026)
Headquarters
United Kingdom (Source, checked September 29, 2026)
Founded
2017 (Source, checked September 29, 2026)
Support channels
Phone, Help-centre (Source, checked September 29, 2026)
Pricing model
Monthly
Official website
emergencyassistltd.co.uk

Apps and profiles

Elsewhere
Trustpilot

Pros and cons

Pros

  • Premiums start at £19.32 on a monthly basis
  • Monthly payments available with support via phone and help centre
  • Claims contact through phone and email for direct help

Cons

  • Support runs on phone and help centre only
  • Claims run through phone and email only
Emergency Assist

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Scored 8.7 / 10 by AssureCue.

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Who it suits

  • Drivers seeking phone based breakdown help
  • Van and motorcycle owners wanting monthly terms
  • Shoppers comfortable buying through a broker

Who should look elsewhere

  • Shoppers wanting Hiscox for a different premium starting at $29.16
  • Shoppers wanting andsafe for a different premium starting at €3.63

How your money is protected

Emergency Assist acts as broker rather than as the risk carrier. That means it arranges cover and administration while an insurer carries the underlying risk. It holds permission under 579333 from the Financial Conduct Authority for broking activity.

The company behind it

The provider is Emergency Assist Ltd, based in the United Kingdom and established in 2017. Day to day help runs through phone and help centre, covering phone and help centre contact. It operates with permission under 579333 from the Financial Conduct Authority.

How Emergency Assist compares

Where Emergency Assist is available

Available
United Kingdom
Licence in United Kingdom
Financial Conduct Authority (579333), checked September 29, 2026

Countries from the brand (Source, checked September 29, 2026)

Frequently asked questions

How much does Emergency Assist breakdown cover cost?+

Premiums start at £19.32 for Saver breakdown cover. The plan is sold on a monthly basis, with Monthly payments available to spread the cost. Exact pricing depends on vehicle and cover selected, so check the quote before purchase.

Is there an excess to pay on a claim?+

The Saver plan carries excess of £0, so there is nothing extra to pay toward an approved claim. That structure keeps callouts simple at the roadside. Always confirm the excess wording in the policy documents before relying on cover.

What vehicles and cover does it include?+

Cover spans breakdown, van and motorcycle, with breakdown protection alongside van and motorcycle cover. That mix suits households running more than a car. Check limits, vehicle eligibility and exclusions in the policy wording to confirm fit.

Is Emergency Assist an insurer or a broker?+

Emergency Assist operates as broker, arranging cover rather than underwriting risk itself. A broker compares options and handles administration while the insurer carries the risk. Read documents carefully to see who underwrites each section.

Can cover be paid monthly?+

Yes, Monthly payments are available, and the product is offered on a monthly basis. Paying in instalments helps spread the annual cost across the year. Confirm fees, duration and cancellation terms before choosing the payment rhythm.

How is support and claims contact handled?+

General help is available through phone and help centre, covering phone and help centre routes. Claims are handled through phone and email for direct contact after an incident. Keep policy details and location ready to speed up assistance.

Is Emergency Assist regulated?+

Permission is held under 579333 from the Financial Conduct Authority. Authorisation means the firm must meet conduct standards for selling insurance. Customers can verify permissions through the regulator record linked to the legal provider.

Sources

Compiled from 4 source pages, checked September 29, 2026. We did not open an account.

Emergency Assist

Emergency Assist

Monthly breakdown cover for car, van and motorcycle drivers

8.7/10Visit

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