MSIG Insurance (Thailand) review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

MSIG Insurance (Thailand) is an insurer selling auto, travel, home and health cover in Thailand, regulated by the Office of Insurance Commission. It suits households and small businesses that want one provider across personal and business lines, though premium starts at THB 299 and the cost score sits at 5.2.

Key facts

Best for
Thai households and small firms wanting personal and business cover from one insurer.
Premium from
THB 299 (Source, checked September 26, 2026)
Insurance types
Auto, Travel, Home, Health (Source, checked September 26, 2026)
Provider type
Insurer (Source, checked September 26, 2026)
Cover limit
Up to THB 50,000 hospitalisation benefit (Seasonal Disease plan 'Hot Hit', PP02) (Source, checked September 26, 2026)
Claims channels
Phone, Online-claims-portal, Email (Source, checked September 26, 2026)
Legal entity
MSIG Insurance (Thailand) Public Company Limited (Source, checked September 26, 2026)
Headquarters
Thailand (Source, checked September 26, 2026)
Support channels
Email, Phone, Chat, Help-centre (Source, checked September 26, 2026)
Official website
msig-thai.com

Business insurance

Provider type
Insurer (Source, checked September 26, 2026)
Cover types
Public-liability, Property (Source, checked September 26, 2026)
Premium from
THB 299 (Source, checked September 26, 2026)
Legal entity
MSIG Insurance (Thailand) Public Company Limited (Source, checked September 26, 2026)
Headquarters
Thailand (Source, checked September 26, 2026)
Support channels
Email, Phone, Chat, Help-centre (Source, checked September 26, 2026)

Apps and profiles

Elsewhere
LinkedInXyoutube.com

Pros and cons

Pros

  • One insurer across both sides: personal cover of auto, travel and home and business cover of public liability and property.
  • Support runs on email, phone and chat, and claims come in through phone, online claims portal and email.
  • Regulated in Thailand by the Office of Insurance Commission, so the policy is written with the named insurer.

Cons

  • Personal cover runs to auto, travel and home, with no life, pet or motorcycle line listed.
  • Support is limited to email, phone and chat, with no branch service listed.
  • The single published entry price, THB 299, belongs to one seasonal disease plan, so quotes for other lines are not shown.
MSIG Insurance (Thailand)

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Who it suits

  • Thai households bundling auto, travel, home and health under one policy provider.
  • Small businesses needing public liability or property cover next to personal policies.
  • Shoppers who want a locally regulated insurer, since TH is the home market.

Who should look elsewhere

  • Shoppers chasing a free entry point: bunq lists a premium from of €0.
  • Anyone after life, pet or motorcycle cover: Good Sam Insurance Agency lists auto, home and renters.
  • Readers comparing Euroasia Insurance's UZS 60,000 with MSIG's, since the two sit in different markets.

How MSIG Insurance (Thailand) compares

Where MSIG Insurance (Thailand) is available

Available
Thailand
Licence in Thailand
Office of Insurance Commission (OIC), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What kinds of cover does MSIG Insurance (Thailand) sell?+

Personal cover runs to auto, travel and home, so auto, travel, home and health sit with the same insurer. Business cover runs to public liability and property, giving trading companies public liability and property policies without opening a second relationship.

Who regulates MSIG Insurance (Thailand)?+

MSIG Insurance (Thailand) Public Company Limited is an insurer headquartered in Thailand, and the Office of Insurance Commission regulates it there. Buying from a licensed insurer means the contract is with the company named on the policy rather than an intermediary.

What is the lowest published premium?+

The published entry premium is THB 299, attached to one seasonal disease plan rather than a full range of policies, and the cost score is 5.2. On premium from that places MSIG at 119 of 252 brands listed.

How do I make a claim?+

Claims come in through phone, online claims portal and email, so a claim can be started by phone, in the online claims portal or by email. Having a phone line and a digital route in the same list means you can use whichever suits the situation at the time.

What help can I get?+

Support covers email, phone and chat, so email, phone, chat and a help centre are all listed. The claims side is narrower, at phone, online claims portal and email, and does not include chat or the help centre.

What does the seasonal plan pay out?+

The seasonal disease plan, the one priced at THB 299, pays a hospitalisation benefit capped at a limit written into the plan terms rather than an open ended sum. It is a single entry product, not a full suite of health cover.

Can a small business get cover here?+

Business cover runs to public liability and property, so public liability and property are the commercial lines on offer. Personal cover comes from the same company, which helps a small firm keep auto or health policies and commercial cover with one provider.

Which of the alternatives starts cheapest?+

bunq lists a premium from of €0, the lowest entry point among the brands shown. EuroAsia Insurance lists UZS 60,000, in a different market and currency, so that figure does not benchmark MSIG directly.

Sources

  • msig-thai.com checked September 26, 2026

    Backs: Claims channels, Support channels

    “24-hr claim hotline 1259; MSIG Assist (Worldwide) +66 2039 5704; Online Travel Insurance Claim and Check Claims Status at mservices.msig-thai.com”

  • psmart.msig-thai.com/directmsig/seasonal/info checked September 26, 2026

    Backs: Cover limit, Premium from, Licences

    “khuamkhroeng kha rachadaphai payabat raksa mi pen nai sung 50,000 baht - covers inpatient hospital expenses up to 50,000 baht”

  • msig-thai.com/en/about-us checked September 26, 2026

    Backs: Provider type, Headquarters, Legal entity

    “MSIG Insurance (Thailand) Public Company Limited ... aims to be Thailand's leading international non-life insurer”

  • msig-thai.com/en/insurance/business-insurance checked September 26, 2026

    Backs: Cover types

    “Property, Liability”

  • msig-thai.com/en/insurance/personal-insurance checked September 26, 2026

    Backs: Insurance types

    “Personal: Motor, Travel, Home, Health, Golf”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Monthly payments.

MSIG Insurance (Thailand)

MSIG Insurance (Thailand)

Thai households and small firms wanting personal and business cover from one insurer.

9.3/10Visit

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