Autohome review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Autohome suits drivers who want one insurer, monthly payments and a low starting price. Cover begins at £3.94, below both £3 and £5. The trade-off is a single line of cover and a firm that answers on phone, email and chat.
Key facts
- Best for
- Drivers wanting monthly breakdown cover from the insurer itself at a low entry price.
- Premium from
- £3.94 (Source, checked September 26, 2026)
- Insurance types
- Breakdown (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Monthly payments
- Yes (Source, checked September 26, 2026)
- Claims channels
- Phone, Chat, App (Source, checked September 26, 2026)
- Legal entity
- Autohome Ltd (Source, checked September 26, 2026)
- Headquarters
- United Kingdom (Source, checked September 26, 2026)
- Founded
- 1971 (Source, checked September 26, 2026)
- Support channels
- Phone, Email, Chat, Help-centre (Source, checked September 26, 2026)
- Pricing model
- Monthly
- Official website
- autohome.co.uk
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Cover starts at £3.94, the lowest starting figure among the brands on this page.
- Monthly payments are available, so the cost is spread rather than paid in one go.
- Autohome is an insurer, so the cover comes from the firm that pays the claim rather than a middleman.
- Support runs on phone, email and chat, giving you more than a single route to help.
- Authorised in GB by the Financial Conduct Authority, under reference 311683.
Cons
- The only insurance type on offer is breakdown, so anything else has to come from another brand.
- Autohome is an insurer rather than a broker, which leaves breakdown cover as the only line to compare.
- Support runs on phone, email and chat, with no in-branch counter in the list for face to face help.
- There is a single payment model, monthly, so a single annual payment is not offered.
Who it suits
- Drivers who pay monthly and want the breakdown insurer itself rather than a broker
- Drivers whose budget starts below the £5.49 entry point
- People who are happy with breakdown cover as their only line of insurance
Who should look elsewhere
- Drivers who want several kinds of policy from one firm, since breakdown is the only type listed
- Anyone set on a single yearly payment, because monthly offers monthly only
- Drivers who want face to face service, as phone, email and chat lists no branch counter
What cover costs
Autohome sells one kind of policy, and it is breakdown. The entry price for that cover is £3.94, which is where a policy on this page starts rather than an average. The way to pay is monthly, so the cost leaves your account in smaller amounts across the year instead of one larger payment. Monthly payments are available, and monthly is the only payment model listed, so there is no annual option to weigh against it. That keeps the commitment soft but fixes the rhythm of the outflow. Against the other figures on this page, £3.94 sits below £3 and below £5. Against the wider breakdown market the picture is more mixed: the median starting figure across all brands here is €8.37, and the lower quartile is €2.92. The upper quartile reaches €29.72, so a low starting price says little about what a specific quote ends up at. The practical point for a budget is that the number to watch is your own quote, not the starting figure. Compare £3.94 with a live renewal, and read what the monthly amount is doing after the first few payments.
Regulation
Autohome is authorised in GB by the Financial Conduct Authority, and its reference is 311683. That is the same regulator that supervises the other names on this page, so the permission to operate and the standards behind it sit with one body. The kind of company matters here as much as the permission. insurer is an insurer, which means Autohome carries the risk and pays the claim, rather than passing your details to a panel and taking a fee. Buying direct from an insurer removes one layer between you and the payout. A licence tells you who supervises the firm. It does not tell you what a particular breakdown call will cost, so keep the two questions apart when you read any policy wording.
Safety and regulation
Safety of the money and safety of the claim sit on the same footing here, because insurer is an insurer. Your breakdown claim is handled by the firm that holds the risk, and that firm is authorised in GB by the Financial Conduct Authority under reference 311683. What that means in practice is a direct relationship. The policy sits with Autohome, the call goes to Autohome, and phone, chat and app covers how you can start a claim by phone, chat or the app. A broker route would put an intermediary in that chain, and here there is not one. The limits of this are worth naming. breakdown is the only type listed, so this arrangement covers breakdowns and nothing else in your household. If you need other lines, you are arranging them elsewhere.
Who runs it
The firm is Autohome Ltd, based in the United Kingdom and in operation since 1971. Those three points give you something to hold on to: a named company, a home jurisdiction and a long trading record rather than a trading name you have never seen. Autohome is an insurer, so the same company that quotes the cover also pays the claim. In GB it is authorised by the Financial Conduct Authority, and the reference is 311683, which you can look up before you commit to a policy. How you get hold of them matters for breakdown cover, because help is needed on a roadside. Support runs on phone, email and chat, so there is a phone route, an email route, live chat and a help centre to work through. Claims can be started on phone, chat and app, which adds the app as a place to begin.
How Autohome compares
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Where Autohome is available
- Available
- United Kingdom
- Licence in United Kingdom
- Financial Conduct Authority (FCA) (311683), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does Autohome breakdown cover cost?+
Cover starts at £3.94. That is the entry price for the breakdown cover Autohome sells, not an average of what everyone pays. The breakdown market on this site has a median starting figure of €8.37, so your own quote is the number to plan around.
Can I pay for breakdown cover monthly?+
Yes. Monthly payments are available and monthly is the only payment model listed, so there is no yearly payment option to compare against. The cost leaves your account in smaller amounts across the year, which spreads the commitment rather than front loading it.
Is Autohome an insurer or a broker?+
Autohome is an insurer. That means the company quoting the breakdown cover is the company paying the claim, with no panel and no commission step in between. Buying this way removes a layer that a broker route would add, and it is the main structural difference from a comparison site.
Who regulates Autohome?+
Autohome is authorised in GB by the Financial Conduct Authority, with reference 311683. The same regulator supervises the other brands listed here, so the standards above the policy are set at the same level of oversight.
How do I make a claim with Autohome?+
Claims can be started on phone, chat and app, so you have phone, chat and the app to choose from. For a roadside problem the phone route is the quickest of the three. General support runs on phone, email and chat, which adds email and a help centre for anything about the policy itself.
What kinds of insurance does Autohome sell?+
Autohome sells one type of insurance, and it is breakdown. There is no home, life or motor policy in the list, so a household that wants several kinds of cover will need another provider for the rest. The trade is simple: a lower starting price on one line, and nothing else in the same place.
What support can I get from Autohome?+
Support runs on phone, email and chat, giving you phone, email, live chat and a help centre. That is a wider set of routes than a single phone number, and the phone line is the one that matters most when a vehicle is stranded. Claims use a slightly different set of channels, listed separately.
How does Autohome compare with AA Breakdown on price?+
Autohome starts at £3.94 and AA Breakdown starts at £5.49, so the Autohome entry price is the lower of the two. A starting figure is not a full quote, though, and the breakdown market runs from €0 to €3,431.08 across brands. Worth comparing a live quote from each.
Sources
- autohome.co.uk checked September 26, 2026
Backs: Claims channels, Insurance types, Pricing model, Monthly payments, Support channels
“please contact our Membership Team who will be more than happy to assist you on 0800 371 280. Alternatively, you can use the live chat feature located at the bottom of your screen ... Our app sends...”
- autohome.co.uk/about checked September 26, 2026
Backs: Founded, Headquarters
“Autohome was established on 8th April 1971, when T.Rex was topping the charts”
- autohome.co.uk/covers checked September 26, 2026
Backs: Premium from
“Car Roadside Assistance - Our roadside assistance cover is the ideal choice if you're looking for reliable support at an affordable price. Designed as our entry-level package ... £3.94 – £42.90 Price...”
- autohome.co.uk/frequently-asked-questions checked September 26, 2026
Backs: Provider type, Licences
“Is Autohome FCA Registered? Yes, Autohome is registered with the Financial Conduct Authority (FCA) under registration number 202027 and 311683.”
- autohome.co.uk/privacy-policy checked September 26, 2026
Backs: Legal entity
“write to Data Protection Officer, Autohome Ltd, Mayleigh House, Orchard Hill, Little Billing, Northampton, NN3 9AD”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Autohome
Drivers wanting monthly breakdown cover from the insurer itself at a low entry price.