ERGO review

Updated September 29, 2026 · AssureCue Editorial Team · Facts checked September 29, 2026

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Our verdict

ERGO suits adults planning single trips who want cover from an insurer with long history and clear medical limits. Premiums start at CZK 44 with medical expenses cover of 100 million CZK medical expenses and claims support across online, phone and email.

Key facts

Best for
Single trip travel cover with high medical limits
Premium from
CZK 44 (Source, checked September 29, 2026)
Insurance types
Travel (Source, checked September 29, 2026)
Provider type
Insurer (Source, checked September 29, 2026)
Monthly payments
No (Source, checked September 29, 2026)
Excess from
€150 (Source, checked September 28, 2026)
Cover limit
100 million CZK medical expenses (Source, checked September 29, 2026)
Claims channels
Online, Phone, Email, Chat (Source, checked September 29, 2026)
Age range
18-69 (Source, checked September 29, 2026)
Legal entity
ERGO Cestovní Pojišťovna, a. s. (Source, checked September 28, 2026)
Headquarters
Czechia (Source, checked September 28, 2026)
Founded
1907 (Source, checked September 28, 2026)
Support channels
Email, Phone, Chat (Source, checked September 29, 2026)
Official website
ergo-cestovni.cz

Business insurance

Provider type
Insurer (Source, checked September 29, 2026)
Cover types
Public-liability, Professional-indemnity, Property (Source, checked September 28, 2026)
Indemnity limit
CZK 100,000,000 (Source, checked September 28, 2026)
Premium from
CZK 44 (Source, checked September 29, 2026)
Excess from
€150 (Source, checked September 28, 2026)
Monthly payments
No (Source, checked September 29, 2026)
Industries
Travel, tourism, business travel, entrepreneurs, self-employed (Source, checked September 28, 2026)
Legal entity
ERGO Cestovní Pojišťovna, a. s. (Source, checked September 28, 2026)
Headquarters
Czechia (Source, checked September 28, 2026)
Founded
1907 (Source, checked September 28, 2026)
Support channels
Email, Phone, Chat (Source, checked September 29, 2026)

Pros and cons

Pros

  • Medical expenses cover of 100 million CZK medical expenses for single trip travel.
  • Premiums start at CZK 44 for entry level trip cover.
  • Claims can be made via online, phone and email.
  • Support is available through email, phone and chat.

Cons

  • Excess starts at €150, which adds upfront cost to small claims.

Ready to try ERGO?

Scored 9.3 / 10 by AssureCue.

Who it suits

  • Adults within 18-69 seeking single trip travel cover
  • Entrepreneurs and self employed travellers needing business travel protection

Who should look elsewhere

  • Shoppers wanting wider personal cover beyond travel may prefer LV=, which lists auto, home and pet.
  • Shoppers comparing low entry premiums may check die Bayerische, which shows €2.09.

Safety and regulation

ERGO acts as insurer, which means it carries insurance risk and handles cover under its own travel terms. That setup gives a direct link between the policy wording, pricing and claims handling. Travellers should still review exclusions, excess, limits and required documents before arranging a trip.

Who runs it

The provider is ERGO Cestovní Pojišťovna, a. s., based in Czechia and operating since 1907. It focuses on travel and business travel needs, including entrepreneurs and self employed travellers. Customer help is offered through email, phone and chat, covering written queries as well as phone and chat contact.

How ERGO compares

Where ERGO is available

Available
Czechia
Licence in Czechia
Czech National Bank, checked September 29, 2026

Countries from the brand (Source, checked September 29, 2026)

Frequently asked questions

What does ERGO travel cover cost at entry level?+

Premiums for ERGO single trip travel cover start at CZK 44. The exact amount depends on destination, length of stay and chosen options. The starting figure helps compare entry cost before reviewing limits and excess.

What medical cover limit does ERGO provide for travel?+

ERGO provides medical expenses cover of 100 million CZK medical expenses for its single trip travel product. That limit applies to medical costs abroad under the policy terms. Travellers should check how the limit fits destination healthcare costs and planned activities.

Does ERGO travel insurance include an excess?+

ERGO applies an excess starting at €150. The excess is the amount paid toward an accepted claim before the insurer pays the remainder. The level may vary by tariff and claim type, so review terms before purchase.

Who can apply for ERGO single trip travel cover by age?+

ERGO states an age span of 18-69 for single trip travel cover. Applicants inside that span can request cover subject to underwriting and policy terms. Those outside the span should check other travel options or specialist cover.

How are claims reported to ERGO?+

ERGO accepts claims through online, phone and email. Having several routes allows travellers to report urgent issues by phone and follow up by email or chat. Keep policy details, receipts and medical reports ready to support assessment.

Is ERGO an insurer or an intermediary?+

ERGO operates as insurer under the legal name ERGO Cestovní Pojišťovna, a. s.. That structure means it carries the insurance risk rather than acting only as an intermediary. Policyholders should still read terms on cover, exclusions, excess and claims.

How can policyholders contact ERGO for help?+

ERGO offers support through email, phone and chat. Email suits documents and non urgent queries, while phone and chat suit quicker questions. Contact details and hours are published on the ERGO site for trip planning and claims help.

Sources

Compiled from 9 source pages, checked September 29, 2026. We did not open an account.

ERGO

Single trip travel cover with high medical limits

9.3/10See alternatives