IMG review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
IMG is the choice for expats who need travel and health cover to keep working abroad, since its audience is expats and it underwrites both lines itself as an insurer. Operating since 1990 from the US, it bills cover on a monthly basis.
Key facts
- Best for
- Expats who need travel and health cover that holds up outside their home country.
- Insurance types
- Travel, Health (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Cover limit
- USD 100,000 (Source, checked September 26, 2026)
- Claims channels
- Online (MyIMG portal), Email ([email protected]), Post, Fax (Source, checked September 26, 2026)
- Legal entity
- International Medical Group, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 1990 (Source, checked September 26, 2026)
- Support channels
- Phone, Email, Chat, Help-centre (Source, checked September 26, 2026)
- Audience
- Expats
- Pricing model
- Monthly
- Official website
- imglobal.com
Business insurance
- Provider type
- Insurer (Source, checked September 26, 2026)
- Legal entity
- International Medical Group, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 1990 (Source, checked September 26, 2026)
- Support channels
- Phone, Email, Chat, Help-centre (Source, checked September 26, 2026)
Apps and profiles
- Elsewhere
- TrustpilotXLinkedInfacebook.com
Pros and cons
Pros
- The book is travel and health only, so trip and medical cover sit together instead of being split across providers.
- You deal with the insurer itself, International Medical Group, Inc., rather than a broker standing in the middle.
- Support runs on phone, email and chat, which suits a question raised from another country.
- Travel policies carry medical cover of USD 100,000.
Cons
- The range is narrow: travel and health means there is no motor, home or pet cover to add to the trip.
- Claims still run on online (MyIMG portal), email ([email protected]) and post, so posting or faxing papers stays part of the process.
- The travel medical limit is stated in dollars at USD 100,000 and the insurer sits in the US, which matters if you want a policy quoted in your own currency.
Who it suits
- Expats and long-stay residents who need medical and trip cover that works outside their home country.
- People who want to deal with the insurer itself, International Medical Group, Inc., rather than a comparison site or a broker.
- Travellers who want the trip and the health element in one policy, since travel and health lists both.
Who should look elsewhere
- Good Sam Insurance Agency, if you want a single provider for auto, home and renters in one place.
- bonus.ch, if your household needs auto, home and life rather than expat health and travel alone.
- Oney Préstamos ES, if you are after health, life and gadget cover instead of international medical cover.
How IMG compares
9.4 vs 8.6
9.4 vs 9.4
9.4 vs 9.4
9.4 vs 9.4
9.4 vs 9.4
9.4 vs 8.8
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9.4 vs 9.0
9.4 vs 9.4
9.4 vs 9.3
9.4 vs 8.9
9.4 vs 8.9
9.4 vs 8.9
9.4 vs 9.3- 9.4 vs 9.3
9.4 vs 9.3Max Life Insurance
9.4 vs 9.3
9.4 vs 9.3
9.4 vs 9.3
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.2- 9.4 vs 9.1
9.4 vs 9.1
9.4 vs 9.1
9.4 vs 8.9
9.4 vs 8.9
9.4 vs 8.8
9.4 vs 8.8
9.4 vs 8.6- 9.4 vs 8.4
- 9.4 vs 8.2
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Where IMG is available
- Available
- United Kingdom, United States
- Licence in United States
- California Department of Insurance (CA Non-Resident Producer License) (0F17093), checked September 26, 2026
- Licence in United States
- Indiana Department of Insurance (producer licensing state for International Medical Group, 9200 Keystone Crossing, Indianapolis, IN), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does IMG actually insure?+
IMG writes two lines of cover: travel and health. That means trip and medical protection rather than motor, property or pet policies. The book is built around expats, so the wording and the claims route are set up for people living outside their home country.
What will a policy cost?+
IMG bills on a monthly basis, and the price moves with destination, length of cover and the level of medical limit chosen. Across travel policies listed on the site, the typical starting premium is €7.93, with €2.28 at the lower end and €45.91 at the higher end.
How do I make a claim?+
Claims run through online (MyIMG portal), email ([email protected]) and post. Online is the main route, with the MyIMG portal for documents and case progress, and email, post and fax all accepted. The travel medical limit on those policies is USD 100,000.
How do I reach someone while I am abroad?+
Support runs on phone, email and chat. That means phone, email, chat and a help centre, which matters when you are outside your home country and need an answer in your own time zone. The claims side is separate and listed under online (MyIMG portal), email ([email protected]) and post.
How much medical cover do I get on a trip?+
Travel policies carry medical cover of USD 100,000. That is the number to check before you buy, because treatment abroad is the main reason people buy expat cover. Health policies sit alongside the trip line as part of travel and health.
Who is behind the policy, and who licenses it?+
IMG is an insurer, International Medical Group, Inc., based in the US. The permissions listed are a non-resident producer licence with the California Department of Insurance and producer licensing with the Indiana Department of Insurance, the state where its producer registration sits.
Can I pay monthly instead of for a whole year?+
The pricing model is monthly, so premiums are spread across the year rather than settled in one payment. That suits expats on a short assignment, or anyone whose cover starts and stops with a trip, and both travel and health lines run on the same monthly pattern.
How long has IMG been trading?+
IMG has been operating since 1990, with International Medical Group, Inc. as the named entity. A trading record of that length matters for a policy that renews year after year while you live abroad. The company is an insurer and writes both travel and health lines itself.
Sources
- imglobal.com checked September 26, 2026
Backs: Audience, Legal entity, Pricing model, Licences
“annually renewable private medical coverage for expats and global citizens living or working internationally”
- imglobal.com/faq checked September 26, 2026
Backs: Claims channels
“For faster processing, we recommend that all claims be submitted online at imglobal.com/member”
- imglobal.com/our-story checked September 26, 2026
Backs: Provider type, Founded, Headquarters, Insurance types
“IMG is an award-winning provider of global insurance benefits and assistance services.”
- imglobal.com/travel-insurance checked September 26, 2026
Backs: Cover limit, Support channels
“iTravelInsured Choice Medical $ 100,000”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Premium from, Monthly payments.
Related by the facts
IMG
Expats who need travel and health cover that holds up outside their home country.