Santander Portugal review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Santander Portugal suits people in Portugal who want auto, home, health, life, home emergency and income protection arranged through their bank, with premiums starting at €0.38 and monthly payments available. The trade-off is the structure: cover is placed as a broker, broker, and help runs on phone and help centre.
Key facts
- Best for
- Monthly payments on auto, home, health, life, home emergency and income protection from a bank-linked broker.
- Premium from
- €0.38 (Source, checked September 26, 2026)
- Insurance types
- Auto, Home, Health, Life, Home-emergency, Income-protection (Source, checked September 26, 2026)
- Provider type
- Broker (Source, checked September 26, 2026)
- Monthly payments
- Yes (Source, checked September 26, 2026)
- Excess from
- €0 (Source, checked September 26, 2026)
- Cover limit
- EUR 500,000 hospitalisation cover (OneCare health plan) (Source, checked September 26, 2026)
- Claims channels
- Phone, Mobile app, Online banking (NetBanco) (Source, checked September 26, 2026)
- Age range
- No age limit (OneCare health); up to 75 years for auto (Source, checked September 26, 2026)
- Legal entity
- Banco Santander Totta, S.A. (Source, checked September 26, 2026)
- Headquarters
- Portugal (Source, checked September 26, 2026)
- Support channels
- Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Expats, Seniors
- Pricing model
- Monthly
- Official website
- santander.pt
Pros and cons
Pros
- Premiums start at €0.38 and monthly payments are available, which keeps both the opening cost and the monthly outlay low.
- The auto excess starts at €0, so a claim does not leave a bill with you.
- Health runs through the OneCare plan with hospitalisation cover of EUR 500,000 hospitalisation cover (OneCare health plan), and the age position is set line by line: No age limit (OneCare health); up to 75 years for auto.
- Claims run through phone, mobile app and online banking (NetBanco), so a claim can be raised or tracked without a branch visit.
Cons
- Support runs on phone and help centre only, so anyone who prefers live chat has to pick up the phone or use the help centre.
- Auto is the line with an upper age limit, No age limit (OneCare health); up to 75 years for auto, so older drivers are sent elsewhere for the car.
- A hospitalisation limit of EUR 500,000 hospitalisation cover (OneCare health plan) is stated for the OneCare health plan alone, so the ceiling on the other lines has to be settled at quote stage.
- Cover is placed through a broker, broker, so the bank you hold the account with is not the party that carries a claim.
Who it suits
- Anyone based in Portugal who wants auto, home and health arranged through a bank they already use.
- Older buyers and expats, the stated audience is expats and seniors, who want health cover with no age ceiling.
- Drivers who value an auto excess of €0 and monthly payments rather than a single annual charge.
Who should look elsewhere
- Anyone after pet, motorcycle, renters or travel cover: Good Sam Insurance Agency sells auto, home and renters, a longer list than the auto, home and health offered here.
- Shoppers who judge on entry price alone: bunq lists a starting premium of €0 against €0.38 here.
- Readers comparing other markets: Euroasia Insurance quotes UZS 60,000, a different currency from the €0.38 quoted here.
Safety and regulation
Santander Portugal sells protection as a broker, broker, so the contract is placed on behalf of an insurer rather than written by the bank you bank with. The broking side is registered with the Autoridade de Supervisao de Seguros e Fundos de Pensoes for the Life and Non-Life branches under 419 501 250, and the banking side is listed with Banco de Portugal under 18. The carriers behind the policies hold their own ASF registrations: Aegon Santander Portugal Vida under 1191, Aegon Santander Portugal Nao Vida under 1192, and MAPFRE Santander Portugal under 1167. Different supervisors sit behind the same set of policies, and the party you claim against is the carrier named on the schedule rather than the brand you bank with.
What cover costs
Premiums start at €0.38. That is the published entry point across the range, low enough to open a quote without a large outlay. On the car policy the excess starts at €0, so what you are left to pay after a claim sits at the bottom of the scale rather than being shared with the insurer. Monthly payments are available, so the cost is spread across the year instead of arriving as a single large charge. Put the two figures together and the payment rhythm is the practical point: the starting price matters less once the cover is billed in regular amounts you can see coming. A buyer wanting a hard figure for their own car or home still needs a quote, since €0.38 is a headline rather than an offer.
Regulation
The broking operation appears with the Autoridade de Supervisao de Seguros e Fundos de Pensoes as an insurance agent registration covering the Life and Non-Life branches, 419 501 250. The bank is listed separately with Banco de Portugal under 18, a different supervisory registration from the insurance one. The carriers named in the documents are registered with the ASF in their own names: Aegon Santander Portugal Vida, 1191, Aegon Santander Portugal Nao Vida, 1192, and MAPFRE Santander Portugal, 1167. Because the provider type is broker, the carrier registrations are the ones that matter for a claim, because they sit with the company that carries the risk on the policy.
What the policy covers
The lines on offer are auto, home and health. Health is arranged as a OneCare plan, and the hospitalisation cover on that plan runs to EUR 500,000 hospitalisation cover (OneCare health plan). Age rules are set line by line rather than across the range: No age limit (OneCare health); up to 75 years for auto. Read together, that gives a household different age positions depending on the line, all from a single provider. The home emergency line adds a route for urgent problems at the property, and income protection sits next to life cover for anyone whose income is the thing at risk rather than the building. For an older buyer the split matters: health stays open while the car does not.
Who runs it
The brand belongs to Banco Santander Totta, S.A., based in Portugal. Customer support runs on phone and help centre, so help comes by phone or through the help centre. The registrations behind the operation are the ASF insurance agent registration for the Life and Non-Life branches, 419 501 250, the Banco de Portugal registration, 18, and the ASF entries for Aegon Santander Portugal Vida, 1191, Aegon Santander Portugal Nao Vida, 1192, and MAPFRE Santander Portugal, 1167. A bank that already holds your salary and your savings is selling the cover, so the brand on the policy is a name you may already have an account with.
How Santander Portugal compares
9.1 vs 8.6
9.1 vs 9.4
9.1 vs 9.4
9.1 vs 9.4
9.1 vs 9.4
9.1 vs 8.8
9.1 vs 8.7
9.1 vs 9.0
9.1 vs 9.4
9.1 vs 9.3
9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.9
9.1 vs 9.3- 9.1 vs 9.3
9.1 vs 9.3Max Life Insurance
9.1 vs 9.3
9.1 vs 9.3
9.1 vs 9.3
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2
9.1 vs 9.2- 9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.8
9.1 vs 8.8
9.1 vs 8.6
9.1 vs 8.6- 9.1 vs 8.4
- 9.1 vs 8.2
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Where Santander Portugal is available
- Available
- Portugal
- Licence in Portugal
- Autoridade de Supervisao de Seguros e Fundos de Pensoes (ASF) - insurance agent registration, Life and Non-Life branches (419 501 250), checked September 26, 2026
- Licence in Portugal
- Banco de Portugal (18), checked September 26, 2026
- Licence in Portugal
- Autoridade de Supervisao de Seguros e Fundos de Pensoes (ASF) - Aegon Santander Portugal Vida, Companhia de Seguros de Vida, S.A. (1191), checked September 26, 2026
- Licence in Portugal
- Autoridade de Supervisao de Seguros e Fundos de Pensoes (ASF) - Aegon Santander Portugal Nao Vida, Companhia de Seguros, S.A. (1192), checked September 26, 2026
- Licence in Portugal
- Autoridade de Supervisao de Seguros e Fundos de Pensoes (ASF) - MAPFRE Santander Portugal, Companhia de Seguros, S.A. (1167), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does cover cost to start with?+
Published premiums start at €0.38, and the excess on the car policy starts at €0, so the amount you are left with after a claim sits at the bottom of the scale. Monthly payments are available, which spreads the cost rather than concentrating it in a single charge.
Can I pay monthly instead of in one go?+
Yes. Monthly payments are available, and monthly records monthly as the payment model. That suits anyone who would rather see the insurance cost land alongside rent and repayments each month than clear as a single large sum, and it keeps a household budget readable through the year.
Who regulates the insurance side?+
The Autoridade de Supervisao de Seguros e Fundos de Pensoes holds the insurance agent registration covering the Life and Non-Life branches, 419 501 250. The bank carries a separate registration with Banco de Portugal, 18, so the banking side and the insurance side sit under different supervisors.
Which company carries the risk on my policy?+
Santander Portugal sells as a broker, broker, so a policy is placed with an insurer rather than written by the bank. The carriers named in the registrations are Aegon Santander Portugal Vida, 1191, Aegon Santander Portugal Nao Vida, 1192, and MAPFRE Santander Portugal, 1167. Your schedule names the carrier.
What lines are on offer?+
The lines on offer are auto, home and health. Health comes as a OneCare plan, and the hospitalisation cover on that plan runs to EUR 500,000 hospitalisation cover (OneCare health plan). Buyers who want the car, the home, a person and the household income handled through a single relationship get that here, alongside a home emergency line for urgent problems.
How do I make a claim?+
Claims run through phone, mobile app and online banking (NetBanco). A phone call covers the spoken side, while the mobile app and online banking handle what you can do without speaking to anyone. If you would rather raise a claim and track it yourself, the app and online banking give you a route, and phone support is there when you want a person on the line.
Is there an age limit?+
It depends on the line, and the published position is No age limit (OneCare health); up to 75 years for auto. The health plan carries no age limit, while the car policy stops at a stated upper age. An older buyer can hold health cover with this provider but may need to place the car elsewhere, which is worth settling before you add both lines.
Who is this aimed at?+
The stated audience is expats and seniors, and the operation is based in Portugal. Expats and seniors both sit inside that list, which fits a brand that pairs a bank with an insurance broker and a health plan with no age ceiling. Readers shopping in another market should weigh local providers instead.
Sources
- santander.pt checked September 26, 2026
Backs: Audience, Premium from, Support channels
“Geração 65+ ... Residentes no exterior ... Estrangeiros”
- santander.pt/campanhas/seguros checked September 26, 2026
Backs: Provider type, Headquarters, Insurance types, Legal entity, Licences
- santander.pt/seguro-automovel checked September 26, 2026
Backs: Excess from
“Responsabilidade civil ... Sem franquia (Proteção Auto, third-party liability, no excess)”
- santander.pt/seguros-saude checked September 26, 2026
Backs: Age range, Claims channels, Cover limit, Pricing model, Monthly payments
“OneCare ... Internamento hospitalar até 500.000€”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Santander Portugal
Monthly payments on auto, home, health, life, home emergency and income protection from a bank-linked broker.