Absa review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Absa suits South African households that want car, home, life, health, travel, pet and gadget cover from one insurer rather than separate insurers, with monthly payments available. Pet cover starts at ZAR 115, and life cover runs to a limit of R6,000,000.
Key facts
- Best for
- One insurer for the whole household, paid monthly.
- Premium from
- ZAR 115 (Source, checked September 26, 2026)
- Insurance types
- Auto, Home, Life, Health, Travel, Pet, Gadget (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Monthly payments
- Yes (Source, checked September 26, 2026)
- Cover limit
- R6,000,000 (Source, checked September 26, 2026)
- Claims channels
- Phone, Email, Online-portal, Self-service-app (Source, checked September 26, 2026)
- Age range
- 3 months to 89 years (Source, checked September 26, 2026)
- Legal entity
- Absa Bank Limited (Source, checked September 26, 2026)
- Headquarters
- South Africa (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Seniors
- Pricing model
- Monthly
- Official website
- absa.co.za
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- One insurer holds auto, home and life, so several personal lines sit in the same place.
- Monthly payments are available, and monthly is the payment model on pet cover.
- Support runs on email, phone and help centre, and claims start on phone, email and online portal.
- Travel cover runs for ages 3 months to 89 years, and the listed audience is seniors.
Cons
- The starting premium of ZAR 115 is a pet figure, so it does not set the price of a car or home policy.
- Cost scores 5.6 out of ten and the premium ranks 107 of 252 brands, so the price signal sits mid-table.
- Support runs on email, phone and help centre with no live chat listed, while claims add phone, email and online portal.
Who it suits
- Households in ZA wanting several personal lines with one insurer rather than separate ones.
- Seniors, listed under seniors, and families with young children, since travel cover runs for ages 3 months to 89 years.
- Pet owners paying monthly, as monthly payments are available and pet cover starts at ZAR 115.
Who should look elsewhere
- Readers shopping on the starting price alone, since bunq lists €0 and Euroasia Insurance quotes UZS 60,000.
- Buyers after renters or motorcycle cover, which Good Sam Insurance Agency lists in auto, home and renters.
How your money is protected
Absa is an insurer rather than a broker or comparison site, so cover sits with the company that sells it. In South Africa it holds a Financial Sector Conduct Authority licence, I121, and a National Credit Regulator registration, NCRCP7. Both watch the business side of the group, and claims run through the insurer itself.
How Absa compares
9.4 vs 9.4
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9.4 vs 9.3Max Life Insurance
9.4 vs 9.3
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Where Absa is available
- Available
- South Africa
- Licence in South Africa
- Financial Sector Conduct Authority (I121), checked September 26, 2026
- Licence in South Africa
- National Credit Regulator (NCRCP7), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does Absa insurance cost?+
The published starting premium is ZAR 115, and it applies to pet insurance. Monthly payments are available, so that figure can be spread through the year rather than paid in one sum. Every other line is quoted per policy.
Which kinds of insurance does Absa offer?+
Absa is an insurer, and its auto, home and life list covers car, home, life, health, travel, pet and gadget. Car cover is sold as comprehensive car insurance, so the personal lines can sit with one company instead of several.
Can I pay monthly?+
Yes. Monthly payments are available, and monthly is the payment model on pet cover, so the cost is spread across the year rather than paid in one sum. Across the brands compared here the monthly model is standard, at 100%.
How do I make a claim or get help?+
Support runs on email, phone and help centre, and claims can be started on phone, email and online portal. The claims list includes a self-service app, an online portal, email and phone, so a claim does not have to travel through a single channel.
Is Absa regulated?+
Absa is an insurer based in South Africa, holding a Financial Sector Conduct Authority licence, I121, and a National Credit Regulator registration, NCRCP7. Both watch the business rather than the policy wording.
Who is Absa insurance for?+
The listed audience is seniors, and travel cover runs for ages 3 months to 89 years, so older travellers and young families are both within range. Households wanting car, home, life, health, travel, pet and gadget policies in one place fit the insurer model.
How does Absa compare with cheaper options?+
bunq lists a starting premium of €0 and Euroasia Insurance quotes UZS 60,000, both in other currencies and markets. Absa's cost score is 5.6 out of ten, with the premium ranked 107 of 252 brands.
How much can life cover pay out?+
On the instant life product the cover limit is R6,000,000, which sets the maximum the policy can pay out. Life cover also appears in auto, home and life, so it can be held alongside the other personal lines from the same insurer.
Sources
- absa.co.za checked September 26, 2026
Backs: Headquarters, Legal entity
“Absa Head Office: Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, South Africa, 2000”
- absa.co.za/personal/insure checked September 26, 2026
Backs: Insurance types
“Car Insurance, Funeral Cover, Building Insurance, Portable Possessions, Life Insurance, Health Assistance Cover, Contents Insurance, Legal Insurance, Pet Insurance, Travel Insurance”
- absa.co.za/personal/insure/my-car-and-home/explore/compre... checked September 26, 2026
Backs: Claims channels, Provider type, Licences
“Call us on: idirect policies: 0860 20 21 22 (24 hours) Absa Insurance Company: 0860 100 876 Email us at: Homeowners claims: hocclaims@absa.co.za”
- absa.co.za/personal/insure/my-life/instant-life checked September 26, 2026
Backs: Cover limit
“Cover of up to R6 million”
- absa.co.za/personal/insure/my-travel/refresh checked September 26, 2026
Backs: Age range, Audience
“Cover applies to ages 3 months–74 years”
- absa.co.za/personal/insure/pet-insure checked September 26, 2026
Backs: Pricing model, Monthly payments, Premium from, Support channels
“Hospital Cover: Simple hospital plan from R200 per pet per month”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.