dotsure.co.za review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Dotsure is a South African insurer that writes pet, car, home, motorcycle and life cover, paid monthly, with car policies open to drivers in the Drivers 20 to 80 years old band. It suits households wanting a single insurer across several lines, and veterinary practices needing professional and public liability.
Key facts
- Best for
- A single insurer for pet, car, home, motorcycle and life cover, paid monthly in South Africa.
- Premium from
- ZAR 99 (Source, checked September 26, 2026)
- Insurance types
- Pet, Auto, Home, Motorcycle, Life (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Monthly payments
- Yes (Source, checked September 26, 2026)
- Excess from
- ZAR 2,000 (Source, checked September 26, 2026)
- Claims channels
- Online Manage Portal, Phone, Email (Source, checked September 26, 2026)
- Age range
- Drivers 20 to 80 years old (Source, checked September 26, 2026)
- Legal entity
- Dotsure Limited (Registration number 2006/000723/06) (Source, checked September 26, 2026)
- Headquarters
- South Africa (Source, checked September 26, 2026)
- Support channels
- Phone, Email, Help-centre (Source, checked September 26, 2026)
- Pricing model
- Monthly
- Official website
- dotsure.co.za
Business insurance
- Provider type
- Insurer (Source, checked September 26, 2026)
- Cover types
- Professional-indemnity, Public-liability (Source, checked September 26, 2026)
- Premium from
- ZAR 99 (Source, checked September 26, 2026)
- Excess from
- ZAR 2,000 (Source, checked September 26, 2026)
- Monthly payments
- Yes (Source, checked September 26, 2026)
- Industries
- Veterinary practices (Source, checked September 26, 2026)
- Legal entity
- Dotsure Limited (Registration number 2006/000723/06) (Source, checked September 26, 2026)
- Headquarters
- South Africa (Source, checked September 26, 2026)
- Support channels
- Phone, Email, Help-centre (Source, checked September 26, 2026)
Apps and profiles
- Elsewhere
- LinkedInXhellopeter.com
Pros and cons
Pros
- A single insurer writes pet, auto and home cover, so every policy sits in the same relationship.
- Monthly payments are available, and the payment model is listed as monthly.
- Claims run on online Manage Portal, phone and email.
- Business cover for Veterinary practices spans professional indemnity and public liability.
Cons
- An excess of ZAR 2,000 sits in front of a pet claim, so small bills may not be worth claiming.
- Support runs on phone, email and help centre only.
- Business cover is written for Veterinary practices and limited to professional indemnity and public liability.
Who it suits
- South African households already holding pet, car, home, motorcycle or life policies.
- Owners who prefer spreading the cost monthly, since the payment model is monthly.
- Veterinary practices looking for professional indemnity and public liability.
Who should look elsewhere
- Readers who want a lower starting premium: bunq lists a starting premium of €0, against ZAR 99 for Dotsure pet cover.
- Anyone wanting health, renters and travel in the same basket: Good Sam Insurance Agency lists auto, home and renters.
How your money is protected
Dotsure is an insurer, so the risk sits with the company that issues the policy rather than with a broker placing it elsewhere. It appears on the South African authorised financial services provider register under FSP44793. That entry gives a licence reference, so keep it for your own checks.
The company behind it
The insurer behind the policies is Dotsure Limited, with its base in South Africa, so the cover and the claims sit in the same market. Support runs on phone, email and help centre, and the company is identified on the South African authorised financial services provider register under FSP44793.
How dotsure.co.za compares
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9.3 vs 8.6- 9.3 vs 9.3
9.3 vs 9.3Max Life Insurance
9.3 vs 9.3
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Where dotsure.co.za is available
- Available
- South Africa
- Licence in South Africa
- Not named on page (South African authorised financial services provider register) (FSP44793), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does pet cover cost?+
Pet cover starts at ZAR 99, and monthly payments are available, so the premium is spread over the year instead of a yearly bill. Across the brands on the site the median starting premium is €8.37, so this figure sits well above the middle of the market.
What is the excess on a pet policy?+
The pet excess starts at ZAR 2,000, the part of a vet bill you cover before the policy pays. Raising it lowers the monthly premium, so the sensible figure depends on how often you expect to claim and what you can put aside.
How do I make a claim?+
Claims run through online Manage Portal, phone and email, so you can log the claim in the online Manage Portal, by phone or by email. Have your policy details and the invoice or the vet's report ready, and keep the reference the channel gives you.
How do I get help outside a claim?+
Support runs on phone, email and help centre. The help centre suits readers who want to read the policy wording in their own time, while phone suits anything urgent about a policy or a payment and email keeps a written record.
Who regulates Dotsure?+
Dotsure is an insurer rather than a broker, and it appears on the South African authorised financial services provider register under FSP44793. Keep that reference for any comparison, since it identifies the company standing behind the policy.
Can I get all my policies from the same insurer?+
Dotsure's personal lines cover pet, auto and home, and the same insurer writes each policy rather than a broker placing it elsewhere. That keeps a car, home, motorcycle or pet claim inside a single relationship with the company you have already chosen.
Does Dotsure write cover for businesses?+
For Veterinary practices, Dotsure offers professional indemnity and public liability through its online Vetsure offering. The listed lines do not stretch to other trades, so a clinic has a clear route here and a general business would need a different provider.
Which drivers can be insured on a car policy?+
Car cover is written for drivers in the Drivers 20 to 80 years old band, so the age of the main driver decides whether a policy can start. The quote also moves with the driver's record and the vehicle, which is why a headline price is only a starting point.
Sources
- dotsure.co.za checked September 26, 2026
Backs: Provider type, Insurance types, Legal entity, Licences
“refers to Dotsure Limited (Registration number 2006/000723/06) (FSP39925) and Dotsure Life Limited (Registration number 2012/066504/06) (FSP44793), licensed as non-life and life insurers respectively...”
- dotsure.co.za/car-insurance checked September 26, 2026
Backs: Age range
“Driver must be at least 20 years old; Driver can't be older than 80 years old”
- dotsure.co.za/online-vetsure checked September 26, 2026
Backs: Cover types, Industries
“Plus, we also offer Professional Indemnity”
- dotsure.co.za/personal-cover checked September 26, 2026
Backs: Headquarters
“Our head office is based in George in the Western Cape but we are more than capable of meeting your needs across the country”
- dotsure.co.za/pet-insurance checked September 26, 2026
Backs: Claims channels, Support channels
“You can submit your claim on the 24/7 Manage Portal; please call us on 0861 368 7873 or email u2us@dotsure.co.za”
- dotsure.co.za/pet-insurance-dog checked September 26, 2026
Backs: Excess from, Pricing model, Monthly payments, Premium from
“Excess R2,000”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
dotsure.co.za
A single insurer for pet, car, home, motorcycle and life cover, paid monthly in South Africa.