Hometree review
Updated September 29, 2026 · AssureCue Editorial Team · Facts checked September 29, 2026
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Our verdict
Hometree suits homeowners and landlords seeking home emergency cover with monthly payments and claims support by online and phone. Premiums start at £12.95 with no set repair limit and excess of £0, while operating as broker under Financial Conduct Authority authorisation.
Key facts
- Best for
- Home emergency cover with monthly payments and phone claims help
- Premium from
- £12.95 (Source, checked September 29, 2026)
- Insurance types
- Home-emergency, Landlord (Source, checked September 29, 2026)
- Provider type
- Broker (Source, checked September 29, 2026)
- Monthly payments
- Yes (Source, checked September 29, 2026)
- Excess from
- £0 (Source, checked September 29, 2026)
- Cover limit
- no set repair limit (Source, checked September 29, 2026)
- Claims channels
- Online, Phone (Source, checked September 29, 2026)
- Legal entity
- Hometree Services Limited (Source, checked September 29, 2026)
- Headquarters
- United Kingdom (Source, checked September 29, 2026)
- Support channels
- Email, Chat, Phone (Source, checked September 29, 2026)
- Pricing model
- Monthly
- Official website
- hometree.co.uk
Apps and profiles
- Elsewhere
- TrustpilotLinkedInXinstagram.com
Pros and cons
Pros
- Premiums start at £12.95 with billing via monthly
- Repairs carry no set repair limit with excess of £0
- Support across email, chat and phone with claims via online and phone
Cons
- Range centres on home emergency and landlord so wider home needs may sit elsewhere
- Operates as broker rather than as direct insurer broker
- Support is limited to email, chat and phone without additional routes email, chat and phone
Ready to try Hometree?
Scored 8.9 / 10 by AssureCue.
Who it suits
- Consider Hometree ahead of Hiscox when you want home emergency focus at £12.95 rather than $29.16
- Consider Hometree ahead of andsafe when you want home emergency and landlord with claims via online and phone
Who should look elsewhere
- Look at die Bayerische instead when starting premiums matter, with €2.09 against £12.95
How Hometree compares
8.9 vs 9.48.9 vs 9.4
8.9 vs 9.4
8.9 vs 9.4
8.9 vs 8.8
8.9 vs 8.7
8.9 vs 9.08.9 vs 9.4
8.9 vs 9.3
8.9 vs 8.9
8.9 vs 8.9
8.9 vs 8.98.9 vs 9.3
8.9 vs 8.6
- 8.9 vs 9.3
- 8.9 vs 9.3
Max Life Insurance
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.2
8.9 vs 9.28.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.18.9 vs 9.1
8.9 vs 8.9
8.9 vs 8.9
8.9 vs 8.88.9 vs 8.8
8.9 vs 8.6- 8.9 vs 8.4
- 8.9 vs 8.2
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Where Hometree is available
- Available
- United Kingdom
- Licence in United Kingdom
- Financial Conduct Authority (935444), checked September 29, 2026
Countries from the brand (Source, checked September 29, 2026)
Frequently asked questions
What cover does Hometree offer?+
Hometree focuses on home emergency and landlord for households and rented homes. Repairs are described as no set repair limit, which helps you gauge claim scope. Check plan terms for inclusions and exclusions before purchase.
How much does Hometree cost?+
Premiums start at £12.95 for eligible plans, with billing structured around monthly. Call out excess is set at £0, keeping claim costs predictable. Monthly payments are available for spreading costs.
Can you pay monthly for Hometree?+
Plans use billing via monthly to spread costs across the year. Monthly payments are available, which suits budgeting for boiler and emergency cover. Check your plan schedule for payment dates and plan length.
How do claims and support work?+
Claims can be made through online and phone, giving you online and phone routes when issues arise. General help is available across email, chat and phone. Keep policy details ready when contacting the team.
Is Hometree regulated?+
Hometree Services Limited operates as broker under Financial Conduct Authority authorisation 935444. The operating company is Hometree Services Limited. This structure means cover is arranged under regulated broking activity.
Where is Hometree available?+
The company base is listed as GB, with the operating company named as Hometree Services Limited. Cover focuses on home emergency and landlord for customers seeking boiler and rental property help. Confirm eligibility for your address during quote.
Sources
- register.fca.org.uk/s/firm checked September 29, 2026
Backs: Licences
- hometree.co.uk checked September 29, 2026
Backs: Headquarters, Premium from
“both registered at Hamilton House, 4 Mabledon Place, London, England, WC1H 9BB”
- hometree.co.uk/contact checked September 29, 2026
Backs: Claims channels, Support channels
“using our simple online portal to request a repair - it's faster than phoning”
- hometree.co.uk/help-centre/how-do-i-make-my-monthly-payme... checked September 29, 2026
Backs: Pricing model, Monthly payments
“for your monthly or annual payments”
- hometree.co.uk/help-centre/is-there-a-fee-to-pay-if-i-arr... checked September 29, 2026
Backs: Excess from
“You can choose a contract with no call-out fee”
- hometree.co.uk/help-centre/is-there-a-limit-on-the-repair... checked September 29, 2026
Backs: Cover limit
“there is no set repair limit, we strive to provide comprehensive coverage”
- hometree.co.uk/products/boiler-cover-insurance checked September 29, 2026
Backs: Insurance types
“Your Home plan includes plumbing, drains and home electrics”
- hometree.co.uk/terms-of-business checked September 29, 2026
Backs: Provider type, Legal entity
“We act as an insurance intermediary, not an insurer”
Compiled from 8 source pages, checked September 29, 2026. We did not open an account.