MSIG Insurance review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Our verdict
MSIG Insurance suits anyone in Singapore who wants one insurer for car, home, travel, health, pet and critical illness cover, and wants claims handled by phone, chat or email. It has been writing since 2001 under Mitsui Sumitomo Insurance Co. Ltd..
Key facts
- Best for
- Households in Singapore wanting personal and business cover from a single insurer.
- Insurance types
- Auto, Home, Travel, Health, Pet, Critical-illness (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Cover limit
- TravelEasy: up to $1 million overseas medical expenses (Source, checked September 26, 2026)
- Claims channels
- Phone, Email, Live chat, SMS enquiry, Online customer portal, Authorised repair workshop (Source, checked September 26, 2026)
- Legal entity
- Mitsui Sumitomo Insurance Co. Ltd. (Source, checked September 26, 2026)
- Headquarters
- Japan (Source, checked September 26, 2026)
- Founded
- 2001 (Source, checked September 26, 2026)
- Support channels
- Phone, Chat, Email, Help-centre (Source, checked September 26, 2026)
- Official website
- msig-asia.com
Business insurance
- Provider type
- Insurer (Source, checked September 26, 2026)
- Cover types
- Public-liability, Employers-liability, Property (Source, checked September 26, 2026)
- Legal entity
- Mitsui Sumitomo Insurance Co. Ltd. (Source, checked September 26, 2026)
- Headquarters
- Japan (Source, checked September 26, 2026)
- Founded
- 2001 (Source, checked September 26, 2026)
- Support channels
- Phone, Chat, Email, Help-centre (Source, checked September 26, 2026)
Apps and profiles
Pros and cons
Pros
- Underwrites directly as Mitsui Sumitomo Insurance Co. Ltd., not a broker
- Personal cover spans auto, home and travel
- Business lines cover public liability, employers liability and property
- Support runs on phone, chat and email; claims start on phone, email and live chat
Cons
- Critical illness is the only serious illness line in auto, home and travel, so life and income protection sit outside the range
- Business cover stops at public liability, employers liability and property, with no professional indemnity or cyber line
- Support runs on phone, chat and email only, and claims channels add phone, email and live chat on top
Ready to try MSIG Insurance?
Scored 9.5 / 10 by AssureCue.
Who it suits
- Singapore households wanting car, home, travel, health and pet policies in one place
- Small businesses that need public liability, employers liability and property alongside personal policies
- Travellers who want the medical limit on TravelEasy: up to $1 million overseas medical expenses
Who should look elsewhere
- Hiscox UK, whose home, renters and landlord centre on landlord and home emergency cover rather than pet or health policies
- Good Sam Insurance Agency, which covers life insurance as well as auto, home and renters
- Euroasia Insurance, a smaller range limited to auto, home and travel
The company behind it
MSIG Insurance trades as part of Mitsui Sumitomo Insurance Co. Ltd., a Japanese insurer headquartered in Japan. It has operated since 2001 and is supervised in Singapore by the Monetary Authority of Singapore, so policies are underwritten by the insurer itself. Policy help runs on phone, chat and email, and claims can be raised on phone, email and live chat, which adds a customer portal and an authorised repair workshop to the everyday channels.
How MSIG Insurance compares
9.5 vs 9.4
9.5 vs 9.4
9.5 vs 9.4
9.5 vs 9.4
9.5 vs 8.8
9.5 vs 8.7
9.5 vs 9.0
9.5 vs 9.4
9.5 vs 9.3
9.5 vs 8.9
9.5 vs 8.9
9.5 vs 8.9
9.5 vs 9.3
9.5 vs 8.6- 9.5 vs 9.3
9.5 vs 9.3Max Life Insurance
9.5 vs 9.3
9.5 vs 9.3
9.5 vs 9.3
9.5 vs 9.2
9.5 vs 9.2
9.5 vs 9.2
9.5 vs 9.2
9.5 vs 9.2
9.5 vs 9.2
9.5 vs 9.1
9.5 vs 9.1
9.5 vs 8.9
9.5 vs 8.9
9.5 vs 8.8
9.5 vs 8.8
9.5 vs 8.6- 9.5 vs 8.4
- 9.5 vs 8.2
Fit 2 Trip
Protegetuviaje
Allianz Travel Insurance Hong Kong
Tune Protect Thailand
Starr Travelead
Fubon Life Hong Kong
Universal Assistance
e-Insure Taiwan
Bao Minh
AXA BE
Where MSIG Insurance is available
- Available
- Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Laos, Macao, Malaysia, Myanmar, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
- Licence in Singapore
- Monetary Authority of Singapore (MAS), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What kinds of policy can I hold with MSIG Insurance?+
Personal cover runs to auto, home and travel for the same household. Business policies sit alongside it, covering public liability, employers liability and property. Claims on those lines are handled directly by the insurer rather than through a broker.
Who insures the policy and who regulates it?+
The policy is underwritten by Mitsui Sumitomo Insurance Co. Ltd., an insurer headquartered in Japan and trading since 2001. In Singapore it answers to the Monetary Authority of Singapore, which is where its regulatory disclosures sit.
How do I contact MSIG Insurance for help?+
Policy questions go through phone, chat and email. That covers a phone line, live chat, email and a help centre, so most enquiries never need a branch visit or an appointment.
How do I make a claim and what channels are open?+
Claims can be raised on phone, email and live chat. Alongside phone, email and live chat you get SMS enquiry, an online customer portal for tracking and an authorised repair workshop for motor damage.
How much is covered for medical costs abroad?+
The headline figure comes from the travel product, where TravelEasy: up to $1 million overseas medical expenses sets the overseas medical limit. The rest of the travel terms are not listed, so check the policy wording before relying on the figure.
Does MSIG Insurance cover small businesses as well as homes and cars?+
Yes. The business book covers public liability, employers liability and property, so a trader can hold public liability, employers liability and property alongside personal policies from the same insurer. Professional indemnity and cyber are not in the listed range.
Is there a single number for lifetime or income protection?+
No. auto, home and travel has no life or income protection line, so a fixed lump sum on death or on illness has to come from another provider. Critical illness cover is available for a defined illness payout.
Who should I look at instead?+
Hiscox UK covers home, renters and landlord if you want landlord or home emergency cover. Good Sam Insurance Agency adds life insurance to auto, home and renters, and EuroAsia Insurance keeps to auto, home and travel.
Sources
- marketpublishers.com/report/company_reports/msc-industria... checked September 26, 2026
Backs: Cover types
“The company also offers employee benefit plans, workmen's compensation insurance, public liability insurance”
- msig-asia.com/about-us checked September 26, 2026
Backs: Founded, Headquarters, Legal entity
“Mitsui Sumitomo Insurance was established in 2001 but our origins go back much further”
- msig.com.sg checked September 26, 2026
Backs: Claims channels, Support channels
“Emergency hotlines ... SMS enquiry ... Customer & Partner portals ... Mae chatbot ... Livechat; Workshop Locator for motor claims”
- msig.com.sg/promotions/TravelEasy checked September 26, 2026
Backs: Cover limit
“Up to $1 million overseas medical expenses”
- msig.com.sg/regulatory-disclosures checked September 26, 2026
Backs: Provider type, Insurance types, Licences
“As a general insurer licensed under the Insurance Act (Cap. 142) and regulated by the Monetary Authority of Singapore (MAS)”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Premium from, Monthly payments.
Related by the facts
MSIG Insurance
Households in Singapore wanting personal and business cover from a single insurer.