Old Mutual review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Old Mutual suits people seeking several personal insurance categories from an insurer, with monthly payments and a broad support mix. The funeral policy shown includes cover of R70 000, giving customers a clear reference point for that specific product.

Key facts

Best for
People comparing personal insurance categories that can be paid for monthly.
Insurance types
Auto, Home, Life, Health, Travel, Gadget (Source, checked September 26, 2026)
Provider type
Insurer (Source, checked September 26, 2026)
Monthly payments
Yes (Source, checked September 26, 2026)
Cover limit
R70 000 (Source, checked September 26, 2026)
Claims channels
Web, WhatsApp, USSD, Email, Phone (Source, checked September 26, 2026)
Legal entity
Old Mutual Limited (Source, checked September 26, 2026)
Headquarters
South Africa (Source, checked September 26, 2026)
Founded
1845 (Source, checked September 26, 2026)
Support channels
Phone, Email, Help-centre (Source, checked September 26, 2026)
Pricing model
Monthly
Official website
oldmutual.com

Business insurance

Provider type
Insurer (Source, checked September 26, 2026)
Monthly payments
Yes (Source, checked September 26, 2026)
Legal entity
Old Mutual Limited (Source, checked September 26, 2026)
Headquarters
South Africa (Source, checked September 26, 2026)
Founded
1845 (Source, checked September 26, 2026)
Support channels
Phone, Email, Help-centre (Source, checked September 26, 2026)

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataWikipediaXLinkedIn

Pros and cons

Pros

  • Offers auto, home, life, health, travel and gadget insurance under one insurer: auto, home and life.
  • Monthly payments are available: monthly.
  • Support runs through phone, email and help centre.
  • Claims can be made through web, WhatsApp and USSD.

Cons

  • Business insurance sits outside the stated personal insurance range in auto, home and life.
  • Support is limited to phone, email and help centre.
Old Mutual

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Scored 9.5 / 10 by AssureCue.

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Who it suits

  • People covering a car, home, life, health, travel or gadget.
  • Customers who prefer monthly payments.
  • Customers who want phone and email support.

Who should look elsewhere

  • Euroasia Insurance may suit people focused on auto, home and travel.
  • Hiscox UK may suit people seeking home, renters and landlord.
  • Good Sam Insurance Agency may suit people seeking auto, home and renters.

Who runs it

Old Mutual is operated by Old Mutual Limited, with its headquarters in South Africa. The company was founded in 1845 and is classified as an insurer. Customer support is available through phone, email and help centre, giving customers phone, email and help-centre routes.

How Old Mutual compares

Where Old Mutual is available

Available
Botswana, China, Eswatini, Ghana, Kenya, Malawi, Namibia, Rwanda, South Africa, South Sudan, Uganda, Zimbabwe

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What types of personal insurance does Old Mutual offer?+

Old Mutual offers auto, home and life. This gives customers a choice of major personal protection categories from the same insurer, although the exact policy terms would depend on the selected cover.

Can insurance be paid for monthly?+

Yes. Monthly payments are available, and the stated payment model is monthly. This can help customers spread the cost of the relevant policy over the year rather than handling it as a single payment.

How can customers contact Old Mutual?+

Support is available through phone, email and help centre. Customers can therefore use phone support, email support or the help centre, depending on the kind of help they need.

How can funeral policy claims be made?+

Funeral policy claims can be made through web, WhatsApp and USSD. The stated claim routes include web, WhatsApp, USSD, email and phone, giving customers several ways to start a claim.

What cover limit is shown for the funeral policy?+

The funeral policy shown has a cover limit of R70 000. Customers comparing funeral cover can use that amount as a clear reference point while assessing the rest of the policy terms.

What kind of provider is Old Mutual?+

Old Mutual is classified as an insurer under insurer. The legal entity is Old Mutual Limited, and the company has its headquarters in South Africa.

How does Old Mutual compare on insurance categories?+

Old Mutual covers auto, home and life. EuroAsia Insurance lists auto, home and travel, while Hiscox UK lists home, renters and landlord, making the ranges useful for an initial comparison.

Sources

  • oldmutual.co.za/personal/solutions/funeral checked September 26, 2026

    Backs: Claims channels, Cover limit, Pricing model, Monthly payments, Support channels

    “There are a number of ways to submit a death and funeral claim: Web, WhatsApp, USSD, Email ... Submit Claims to: Branch@oldmutual.com Telephone: 0860 60 7000”

  • oldmutual.co.za/personal/solutions/short-term-insurance checked September 26, 2026

    Backs: Provider type, Insurance types

    “Old Mutual Insure Limited is a licensed FSP and Non-Life Insurer”

  • oldmutual.com checked September 26, 2026

    Backs: Legal entity

    “Old Mutual Limited (OML) is a licensed Controlling Company of the Designated Old Mutual Limited Insurance Group. Registration number 2017/235138/06.”

  • oldmutual.com/about checked September 26, 2026

    Backs: Founded, Headquarters

    “Old Mutual was established in Cape Town in 1845”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from.

Old Mutual

Old Mutual

People comparing personal insurance categories that can be paid for monthly.

9.5/10See alternatives

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