AIG review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
AIG underwrites health and travel cover for UK customers as an insurer rather than a broker, which keeps cover with the same company from quote to claim. Seniors sit at the centre of who it serves, and the site's median starting premium is €8.37.
Key facts
- Best for
- Health and travel cover for seniors who want the insurer to carry the policy itself.
- Insurance types
- Health, Travel (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Claims channels
- Phone, Email, Post (Source, checked September 26, 2026)
- Legal entity
- American International Group UK Limited (Source, checked September 26, 2026)
- Headquarters
- United Kingdom (Source, checked September 26, 2026)
- Support channels
- Phone, Email (Source, checked September 26, 2026)
- Audience
- Seniors
- Official website
- aig.co.uk
Apps and profiles
- Elsewhere
- LinkedInfacebook.com
Pros and cons
Pros
- AIG is an insurer, so the company that prices the cover is the company that pays the claim.
- Claims can run through phone, email and post, which keeps a hospital bill or a lost document moving without an app.
- Regulated by the Financial Conduct Authority under 781109, alongside Prudential Regulation Authority oversight.
- Aimed at seniors, with health and travel as the listed cover, so health and travel sit with a single insurer.
Cons
- Support runs on phone and email only, with no live chat or help centre listed.
- Cover stops at health and travel, so life, home or gadget policies have to come from somewhere else.
- The site's starting premiums spread from €2.92 to €29.72, so the midpoint says little about what a senior pays.
Ready to try AIG?
Scored 9.2 / 10 by AssureCue.
Who it suits
- Seniors in the UK buying health cover, since seniors is the stated audience.
- Travellers who want the underwriter to be the same company as the claims handler, given the insurer setup.
- Anyone who likes filing a claim by post as well as by phone or email, since claims run on phone, email and post.
Who should look elsewhere
- Shoppers after life or gadget cover in the same place, since health, life and gadget reaches health, life and gadget.
- Households wanting home, renters or pet insurance, which auto, home and renters lists and health and travel does not.
- Anyone who wants auto, home and pet cover alongside health and travel, as listed for auto, home and life.
How AIG compares
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 8.8
9.2 vs 8.7
9.2 vs 9.0
9.2 vs 9.4
9.2 vs 9.3
9.2 vs 8.9
9.2 vs 8.9
9.2 vs 8.9
9.2 vs 9.3
9.2 vs 8.6- 9.2 vs 9.3
9.2 vs 9.3Max Life Insurance
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 8.9
9.2 vs 8.9
9.2 vs 8.8
9.2 vs 8.8
9.2 vs 8.6- 9.2 vs 8.4
- 9.2 vs 8.2
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Where AIG is available
- Available
- United Kingdom
- Licence in United Kingdom
- Prudential Regulation Authority, checked September 26, 2026
- Licence in United Kingdom
- Financial Conduct Authority (781109), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does AIG cover in the UK?+
The UK business lists health and travel as its cover lines, so health and travel are the two things to weigh here. The contracting company is American International Group UK Limited, and the operation sits in the United Kingdom. A life, home or gadget policy is not part of this range.
Is AIG an insurer or a broker?+
AIG is an insurer. That matters for health and travel buyers, because the underwriter and the claims handler are the same company, so pricing sits with the insurer instead of a commission-led shop. On this site 42.4% of brands are insurers, and AIG is among them.
Who regulates AIG in the UK?+
The regulators named for this business are the Financial Conduct Authority and the Prudential Regulation Authority, and the Financial Conduct Authority registration is recorded as 781109. Supervision sits with those regulators rather than with a comparison site or an intermediary.
How much do AIG health and travel policies cost?+
The site's median starting premium for health cover is €9.33, and for travel it is €7.93. The spread matters more than the midpoint: health premiums here sit at €3.90 in the lower quartile and €38.22 in the upper.
How do I make a claim with AIG?+
Claims run on phone, email and post. Phone suits an urgent hospital or trip problem, email handles documents, and post is there when originals matter. Support uses a narrower set, phone and email, so a claim sent by post will not move at the pace of a call.
How do I get help from AIG?+
Help runs on phone and email, which leaves phone and email as the routes. There is no live chat or self-service help centre in that list, which matters for seniors who would rather speak to someone than fill in a form. A help centre is common elsewhere: 76.4% of brands have one.
Who is AIG aimed at?+
seniors are the stated audience, and seniors account for 68.2% of brands in the same category on this site. Health and travel are the cover lines to check against what you actually need, and anyone also wanting life cover would find more choice elsewhere.
Sources
- aig.co.uk/home/about-aig/disclosures checked September 26, 2026
Backs: Provider type, Legal entity, Licences
“American International Group UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN number 781109).”
- aig.co.uk/home/contact-aig-uk checked September 26, 2026
Backs: Audience, Claims channels, Headquarters, Support channels
“Over 50's Personal Accident 0800 980 4317”
- aig.co.uk/home/risk-solutions/business/accident-and-healt... checked September 26, 2026
Backs: Insurance types
“Our Group Personal Accident and Business Travel insurance covers serious work-related injuries and a host of travel emergencies when employees are away on business.”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Premium from, Monthly payments.
Related by the facts
AIG
Health and travel cover for seniors who want the insurer to carry the policy itself.