Allianz Malaysia review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Allianz Malaysia is an insurer that writes cover directly, and it has traded since 2001 from MY. It suits Malaysian households, motorcyclists and landlords who want a single provider across auto, home, travel, life, health, critical illness, income protection and breakdown, with claims handled in the app, at a branch or through an agent.

Key facts

Best for
Malaysian households and motorcyclists wanting several personal lines from a single insurer.
Insurance types
Auto, Motorcycle, Home, Landlord, Travel, Life, Health, Critical-illness, Income-protection, Breakdown, Home-emergency (Source, checked September 26, 2026)
Provider type
Insurer (Source, checked September 26, 2026)
Claims channels
App, Online-portal, Phone, Branch, Agent (Source, checked September 26, 2026)
Legal entity
Allianz Malaysia Berhad (197201000819) (Source, checked September 26, 2026)
Headquarters
Malaysia (Source, checked September 26, 2026)
Founded
2001 (Source, checked September 26, 2026)
Support channels
Phone, Email, Help-centre, Community (Source, checked September 26, 2026)
Official website
allianz.com.my

Business insurance

Provider type
Insurer (Source, checked September 26, 2026)
Legal entity
Allianz Malaysia Berhad (197201000819) (Source, checked September 26, 2026)
Headquarters
Malaysia (Source, checked September 26, 2026)
Founded
2001 (Source, checked September 26, 2026)
Support channels
Phone, Email, Help-centre, Community (Source, checked September 26, 2026)

Pros and cons

Pros

  • Cover is broad within personal lines, auto, motorcycle and home, running from auto and motorcycle to life, health, critical illness and income protection.
  • Claims can be made app, online portal and phone, so a claim can start in the app or be handled at a branch or by an agent.
  • As an insurer the contract is with Allianz Malaysia Berhad (197201000819) rather than a comparison site, and support runs on phone, email and help centre.
  • Headquartered in MY and trading since 2001, so cover is dealt with inside the same market as the policyholder.

Cons

  • Support covers phone, email and help centre only, so live chat is not an option for quick questions.
  • The range stops at personal lines: auto, motorcycle and home carries no business cover, so business buyers need another provider.
  • Pet and gadget cover sit outside auto, motorcycle and home, while auto, home and renters and auto, home and travel both include them.
Allianz Malaysia

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Scored 9.5 / 10 by AssureCue.

Who it suits

  • Motorcycle and car owners in Malaysia who want claims in the app, by phone or face to face at a branch, as app, online portal and phone allows
  • Households combining home, landlord and home emergency cover with life and health under a single writer
  • Landlords, since landlord cover is part of auto, motorcycle and home

Who should look elsewhere

  • Shoppers after pet cover, since auto, motorcycle and home leaves it out while auto, home and renters lists pet
  • Readers who want gadget cover, which auto, home and travel includes and auto, motorcycle and home does not
  • Life and health buyers leaning towards Hiscox UK, whose home, renters and landlord runs to home, renters, landlord, auto and home emergency only

The company behind it

Allianz Malaysia is the insurer named on the policies, Allianz Malaysia Berhad (197201000819), based in Malaysia and trading since 2001. It writes its own cover rather than acting as an intermediary, so terms, premiums and claims all sit with the same company. Support runs on phone, email and help centre: phone, email, a help centre and a community board.

How Allianz Malaysia compares

Where Allianz Malaysia is available

Available
Malaysia

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

Who underwrites Allianz Malaysia policies?+

Allianz Malaysia writes its own cover rather than passing it to another provider, which the provider type records as an insurer. The named company is Allianz Malaysia Berhad (197201000819), so the contract, the terms and any claim sit with that company instead of an intermediary.

What kinds of insurance does Allianz Malaysia sell?+

Its insurance types run to auto, motorcycle, home, landlord, travel, life, health, critical illness, income protection, breakdown and home emergency, as auto, motorcycle and home shows. That mix suits a household wanting motor and property cover alongside protection products, and it is wider than auto, home and travel.

How do I make a claim?+

Claims can be started app, online portal and phone, so a claim can be lodged from the app, the online portal or by phone, and taken in person at a branch or through an agent. A motor or home claim therefore does not force a visit to an office.

Which support channels are available?+

Support runs on phone, email and help centre, covering phone, email, a help centre and a community board. A spoken line sits alongside written options, so a policy question can be raised either way, though live chat is not among the listed channels.

Where is Allianz Malaysia based?+

The insurer is headquartered in Malaysia and has traded there since 2001. Contact points, branches and agents all sit inside that market, so cover and claims are handled locally rather than by a desk outside the country.

Does Allianz Malaysia cover motorbikes and landlord buildings?+

Both sit in auto, motorcycle and home, alongside auto, home, travel, life, health, critical illness, income protection, breakdown and home emergency. A rider or a landlord can therefore deal with a single provider, though pet, dental and van cover are not on the list.

Does Allianz Malaysia sell pet or gadget cover?+

Not according to the listed insurance types, which are auto, motorcycle and home, and pet and gadget appear nowhere in them. auto, home and renters includes pet while auto, home and travel includes gadget, so those needs point elsewhere.

How does its cover compare with the other providers?+

The difference is breadth of lines rather than any published price. auto, motorcycle and home covers motor, property, life and health under a single writer, where home, renters and landlord stops at home, renters, landlord, auto and home emergency, and auto, home and travel runs to auto, home, travel and gadget.

Sources

  • allianz.com.my checked September 26, 2026

    Backs: Insurance types, Legal entity

    “Car & Motorcycle - Roadside Assistance - Travel Insurance - Home - Life Protection - Medical & Hospitalisation - Critical Illness - Personal Accident”

  • allianz.com.my/personal/allianz-at-a-glance/about-allianz... checked September 26, 2026

    Backs: Provider type, Founded

    “Allianz General is one of the leading general insurers in Malaysia, offering a broad spectrum of services across personal lines”

  • allianz.com.my/personal/help-and-services/how-to-and-faqs... checked September 26, 2026

    Backs: Claims channels

    “Submit and track your claim easily with MyAllianz - Here are the Allianz products for which you can easily submit and track your claims via the MyAllianz App or Portal”

  • allianz.com.my/personal/help-and-services/ways-to-get-in-... checked September 26, 2026

    Backs: Headquarters, Support channels

    “Allianz Malaysia head office - Level 29, Menara Allianz Sentral, 203 Jalan Tun Sambanthan, Kuala Lumpur Sentral, 50470 Kuala Lumpur.”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

Allianz Malaysia

Allianz Malaysia

Malaysian households and motorcyclists wanting several personal lines from a single insurer.

9.5/10See alternatives