Banco Promerica Guatemala review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Banco Promerica Guatemala sits apart from the next two picks because it is a bank-run broker rather than a standalone insurer, and it works through a Guatemalan banking licence since 1991. Cover runs across life, home, travel, dental and critical illness, so suits households already banking there.

Key facts

Best for
Guatemalan bank customers who want personal cover added to an existing account.
Premium from
GTQ 20 (Source, checked September 26, 2026)
Insurance types
Life, Home, Travel, Dental, Critical-illness (Source, checked September 26, 2026)
Provider type
Broker (Source, checked September 26, 2026)
Monthly payments
Yes (Source, checked September 26, 2026)
Cover limit
Q8,000 to Q40,000 annual coverage (Seguro ConPromerica Debito, plans 1-3) (Source, checked September 26, 2026)
Claims channels
Phone, Branch (Source, checked September 26, 2026)
Legal entity
Banco Promerica, S. A. (Source, checked September 26, 2026)
Headquarters
Guatemala (Source, checked September 26, 2026)
Founded
1991 (Source, checked September 26, 2026)
Support channels
Phone, Chat (Source, checked September 26, 2026)
Pricing model
Monthly
Official website
bancopromerica.com.gt

Apps and profiles

Elsewhere
youtube.com

Pros and cons

Pros

  • One place for life, home, travel, dental and critical illness cover, so a household can hold several policies with the same provider
  • Monthly payments are available, which keeps GTQ 20 spread across the month rather than paid in one sum
  • Support runs on phone and chat, so callers and chat users can both get through
  • Claims can be raised by phone and branch, including in person at a branch

Cons

  • It is a broker rather than an insurer, so the insurer carrying the risk sits behind the policy rather than the bank itself
  • The published cover limit is annual, and the range of plans runs in tiers rather than offering one adjustable sum
  • Support runs on phone and chat only, with no email or help centre listed

Ready to try Banco Promerica Guatemala?

Scored 9.0 / 10 by AssureCue.

See alternatives

Who it suits

  • Existing Banco Promerica Guatemala account holders who want cover linked to the bank
  • Families in Guatemala bundling life, home and dental policies under one provider
  • Anyone who prefers monthly payments over a single annual premium

Who should look elsewhere

  • Buyers who want a named insurer behind the policy, since this is a broker
  • Shoppers in other markets, as this is a single market offer in Guatemala
  • People who need help by email, since support runs on phone and chat only

Who runs it

Banco Promerica Guatemala operates as a broker, arranging cover on behalf of insurers rather than underwriting it. The legal entity behind the policies is Banco Promerica, S. A., and the business is headquartered in Guatemala. It has traded since 1991, which gives a longer operating history than many newer comparison listings. Support runs on phone and chat, and claims can also be raised in person at a branch, so policy servicing sits with the bank rather than a separate third party.

How Banco Promerica Guatemala compares

Where Banco Promerica Guatemala is available

Available
Guatemala

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does a policy from Banco Promerica Guatemala cost?+

Published pricing starts at GTQ 20, and monthly payments are available so the cost can be spread across the month rather than settled in one sum. The cover limit on the range of plans is annual, so compare the tier that matches your needs.

Is Banco Promerica Guatemala an insurer or a broker?+

It is listed as a broker rather than an insurer, which means it arranges cover on behalf of an insurer rather than carrying the risk itself. The legal entity named on the policies is Banco Promerica, S. A.. Anyone who wants to know the insurer behind a policy should ask before buying.

How can I claim on a Banco Promerica policy?+

Claims can be raised by phone and branch. Having a branch option is useful if you prefer to deal with someone face to face rather than only by phone, and the bank is the point of contact for the whole process.

What kinds of insurance does Banco Promerica offer?+

The range covers life, home and travel. That means a household can hold several policies with the same provider, which is convenient if you already bank with them and want cover added to the same relationship.

Can I pay monthly instead of once a year?+

Monthly payments are available, so the cost of cover can be spread across the month. The payment model is monthly, which suits people who prefer a smaller regular outflow to one larger charge.

How do I get help from Banco Promerica Guatemala?+

Support runs on phone and chat, so you can call or use chat. Claims themselves can also be handled in person at a branch, which gives you an option beyond remote support.

How long has Banco Promerica Guatemala been trading?+

The business has been established since 1991 and is headquartered in Guatemala. An established trading history matters if you prefer dealing with an operator that has been in the market for a long period.

Is this cover available outside Guatemala?+

It is a single market offer based in Guatemala, so the policies are aimed at customers of the bank in Guatemala. If you are resident elsewhere, you would need to check availability with the bank directly.

Sources

  • bancopromerica.com.gt checked September 26, 2026

    Backs: Headquarters, Support channels

    “15 Calle 1-04 Zona 10 Edificio Centrica Plaza”

  • bancopromerica.com.gt/banca-de-personas/seguros-y-asisten... checked September 26, 2026

    Backs: Insurance types

    “Insurance: Seguro ConPromerica, International Travel Insurance, Purchase Protection, RC-99, ConPromerica Silver, Ahorro Seguro, Dental Assistance, Unemployment Insurance, Premium Life Insurance,...”

  • bancopromerica.com.gt/banca-de-personas/seguros-y-asisten... checked September 26, 2026

    Backs: Claims channels, Cover limit, Provider type, Legal entity, Pricing model, Monthly payments, Premium from

    “The holder must immediately report the loss, theft or fraud on their card, within no more than 48 hours, to the Banco Promerica PBX 1724”

  • bancopromerica.com.gt/quienes-somos/historia checked September 26, 2026

    Backs: Founded

    “Established on the basis of the founding of Banco de la Produccion, S.A. (BANPRO) in 1991”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Banco Promerica Guatemala

Guatemalan bank customers who want personal cover added to an existing account.

9.0/10See alternatives

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