Faye review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Faye suits adults planning a trip who want a low-cost policy bought, priced and claimed in an app. Premiums start at $4.36, the provider is an insurer licensed by the California, Florida, New York and Texas regulators, and monthly payments: no, so cover runs for a single trip.
Key facts
- Best for
- A short, app-bought trip policy for adults who pay the full premium up front.
- Premium from
- $4.36 (Source, checked September 26, 2026)
- Insurance types
- Travel (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Monthly payments
- No (Source, checked September 26, 2026)
- Cover limit
- Emergency medical expenses up to $250K (primary); emergency medical evacuation up to $500K (Source, checked September 26, 2026)
- Claims channels
- App, Email, Phone, Chat (Source, checked September 26, 2026)
- Age range
- 18+ (Source, checked September 26, 2026)
- Legal entity
- Zenner Inc. (dba Faye), a Delaware corporation (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2022 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Official website
- withfaye.com
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- TrustpilotLinkedInX
Pros and cons
Pros
- Claims can be started in the app or through app, email and phone, so most travellers can pick a route that suits them.
- The legal entity is Zenner Inc. (dba Faye), a Delaware corporation, so the company on the paperwork is named up front.
- Support runs on email, chat and phone, so help is reachable in several ways.
- Licences are held with the California Department of Insurance (6006067) along with the Florida, New York and Texas regulators.
Cons
- Insurance types cover travel only, so car, home or health cover needs another provider.
- Cover limits are stated as caps: emergency medical expenses on the primary plan, and a higher cap for medical evacuation.
Who it suits
- Adults who want a trip policy bought in an app and settled at the start of cover.
- Travellers who claim through the app, since app, email and phone cover the main routes.
- People who want a single line of cover rather than a multi-line policy.
Who should look elsewhere
- Anyone needing more than a trip policy: Good Sam Insurance Agency lists auto, home and renters, so car, home and pet cover sit alongside travel there.
- Travellers who spread the cost, because monthly payments: no.
- Price-first shoppers chasing a free starting premium, where bonus.ch lists CHF 0.
How Faye compares
8.9 vs 9.4
8.9 vs 9.4
8.9 vs 9.4
8.9 vs 9.4
8.9 vs 8.8
8.9 vs 8.7
8.9 vs 9.0
8.9 vs 9.4
8.9 vs 9.3
8.9 vs 8.9
8.9 vs 8.9
8.9 vs 8.9
8.9 vs 9.3
8.9 vs 8.6- 8.9 vs 9.3
8.9 vs 9.3Max Life Insurance
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.1
8.9 vs 9.1
8.9 vs 8.9
8.9 vs 8.9
8.9 vs 8.8
8.9 vs 8.8
8.9 vs 8.6- 8.9 vs 8.4
- 8.9 vs 8.2
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Where Faye is available
- Available
- United States
- Licence in United States
- California Department of Insurance (6006067), checked September 26, 2026
- Licence in United States
- Florida Office of Insurance Regulation (L115599), checked September 26, 2026
- Licence in United States
- New York State Department of Financial Services (1697383), checked September 26, 2026
- Licence in United States
- Texas Department of Insurance (2767925), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does travel cover from Faye cost?+
Faye's premiums start at $4.36, under the typical travel starting premium of €7.93 on the site. Travel listings here run €0 to €3,431.08, so trip length and destination shape the final figure.
Where does Faye sit on price?+
On starting premium, Faye ranks 73 of 252 brands ranked, and the cost score for this profile is 7. The overall score on this page is 7, which keeps price as the clearest part of the profile.
Can I pay the premium monthly?+
Monthly payments: no, so the premium of $4.36 and above is settled when cover starts. Instalments are the norm in this category, with 83.6% of travel listings offering them, so check payment terms before choosing a provider.
Who is behind the policy?+
Faye is an insurer, and the contracting company is Zenner Inc. (dba Faye), a Delaware corporation. The company is headquartered in the US and was founded in 2022, so the entity named on the paperwork is clear before you buy.
Which regulators hold Faye's licences?+
Faye is licensed by the California Department of Insurance (6006067), the Florida Office of Insurance Regulation (L115599), the New York State Department of Financial Services (1697383) and the Texas Department of Insurance (2767925). All of them are US state regulators.
How do I make a claim?+
Claims can be started in the app, by app, email and phone, so you can choose the route that suits you at the time. Support before a claim runs on email, chat and phone. The two lists overlap, which helps if you are abroad and cannot rely on a single channel.
What is actually covered?+
Faye sells travel insurance only. Cover limits are stated as caps: emergency medical expenses on the primary plan, and a higher cap for medical evacuation. Checking the limit against your destination and trip length is worth doing before you pick a plan.
How old do I have to be to buy?+
The terms set a minimum age of 18+, so policies are for adults rather than children named on the same booking. Anyone outside that age range would need a different provider, and Faye lists travel as its only line of cover.
Sources
- withfaye.com checked September 26, 2026
Backs: Premium from
“Domestic - Starting at $4.36/day for 14 days (International Starting at $5.76/day for 14 days; Cruise Starting at $4.36/day)”
- withfaye.com/additional-disclosures checked September 26, 2026
Backs: Licences
- withfaye.com/coverage checked September 26, 2026
Backs: Cover limit
“Emergency medical expenses Up to $250K (primary) ... Emergency medical evacuation Up to $500K”
- withfaye.com/faq checked September 26, 2026
Backs: Claims channels, Provider type, Founded, Insurance types, Monthly payments, Support channels
“To submit a claim, head to the Faye app ... Or you can email us at claims@withfaye.com ... Don't have the Faye app? Email us directly at claims@withfaye.com or call us toll-free at 1-833-240-7056 ......”
- withfaye.com/terms-and-conditions checked September 26, 2026
Backs: Age range, Headquarters, Legal entity
“We require that Services users must be of legal age to enter into agreements (typically, at least eighteen (18) years of age or older).”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.