Travel Protect review

Updated September 29, 2026 · AssureCue Editorial Team · Facts checked September 29, 2026

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Our verdict

Travel Protect suits travellers seeking focused travel cover through a broker model with Unlimited emergency medical for medical emergencies. It accepts adults within 18-99 years and handles claims through email, online and phone, which keeps support and claims routes clear for trip planning.

Key facts

Best for
Travellers seeking dedicated travel cover with clear emergency medical terms
Insurance types
Travel (Source, checked September 29, 2026)
Provider type
Broker (Source, checked September 29, 2026)
Cover limit
Unlimited emergency medical (Source, checked September 29, 2026)
Claims channels
Email, Online, Phone (Source, checked September 29, 2026)
Age range
18-99 years (Source, checked September 29, 2026)
Legal entity
Wise & Silent (Source, checked September 29, 2026)
Headquarters
Australia (Source, checked September 29, 2026)
Support channels
Email, Help-centre, Phone (Source, checked September 29, 2026)
Official website
travelprotect.au

Apps and profiles

Elsewhere
TrustpilotXfacebook.comyoutube.cominstagram.com

Pros and cons

Pros

  • Cover includes Unlimited emergency medical, which gives clarity on medical protection while travelling.
  • Claims can be lodged by email, online and phone, giving flexible contact routes.
  • Support is available through email, help centre and phone alongside help centre material.

Cons

  • Range stays limited to travel, so bundling with household cover is not possible.
  • Support runs on email, help centre and phone only, which may feel narrow if chat contact is preferred.

Ready to try Travel Protect?

Scored 8.8 / 10 by AssureCue.

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Who it suits

  • Travellers who prefer specialist travel focus over the wide personal lines menu at die Bayerische.
  • Older travellers seeking travel specific help rather than the broader household mix at LV=.

Who should look elsewhere

  • Households wanting to bundle auto and home alongside travel, where andsafe may fit better.
  • Shoppers wanting life, health and travel under a single roof, where LV= may suit better.

Who runs it

Travel Protect is arranged through Wise & Silent and based in Australia. Help is available through email, help centre and phone, which covers phone, email and help centre contact. It holds authorisation from Australian Securities and Investments Commission under 536280, so oversight sits within local financial regulation.

How Travel Protect compares

Where Travel Protect is available

Available
Australia
Licence in Australia
Australian Securities and Investments Commission (536280), checked September 29, 2026

Countries from the brand (Source, checked September 29, 2026)

Frequently asked questions

What type of cover does Travel Protect offer?+

Travel Protect focuses on travel only, with Unlimited emergency medical for emergency care abroad. That structure suits travellers who want trip cover kept separate from household policies. Always review exclusions and benefit caps in the plan wording before purchase.

Who can buy a Travel Protect policy?+

Cover is available to adults within 18-99 years, which accommodates many senior travellers as well as younger adults. Eligibility still depends on health declarations and trip details. Check the plan rules to confirm that destination and duration meet acceptance criteria.

How are claims handled?+

Claims can be submitted through email, online and phone, so progress can be tracked by phone, email or web submission. Keep medical reports, receipts and booking proof together from the start of the trip. Prompt notification helps assessment and reduces follow up requests.

Is Travel Protect regulated?+

Travel Protect is arranged through Wise & Silent and authorised by Australian Securities and Investments Commission under 536280. That framework provides local oversight for sales and conduct. Shoppers can confirm authorisation details through official registers before buying.

How can customers get help?+

Support is provided through email, help centre and phone, covering phone and email plus help centre material for common queries. Response times vary by channel and season. For urgent issues abroad, use the emergency contact shown in policy documents rather than general enquiries.

Is Travel Protect an insurer or a broker?+

Travel Protect acts as broker based in Australia, rather than as the carrier of risk itself. Policies are placed with underwriters while the broker handles distribution and service. Review the product disclosure to see underwriter identity and complaints handling.

Sources

Compiled from 4 source pages, checked September 29, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

Travel Protect

Travellers seeking dedicated travel cover with clear emergency medical terms

8.8/10Visit

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