Groupe Mutuel review
Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Groupe Mutuel is a Swiss insurer, in business since 1993, selling health, life, home, income protection and critical illness cover to households, expats and seniors. Its monthly payment model and claims on online form, mobile app and phone suit people who want a regular bill from a single provider.
Key facts
- Best for
- A single Swiss insurer for monthly health, life, home, income protection and critical illness cover.
- Insurance types
- Health, Life, Home, Income-protection, Critical-illness (Source, checked September 26, 2026)
- Provider type
- Insurer (Source, checked September 26, 2026)
- Monthly payments
- Yes (Source, checked September 26, 2026)
- Claims channels
- Online form, Mobile app, Phone (Source, checked September 26, 2026)
- Age range
- 0-18 children, 19-25 young adults, 26+ adults (Source, checked September 26, 2026)
- Legal entity
- Groupe Mutuel Services SA (Source, checked September 26, 2026)
- Headquarters
- Switzerland (Source, checked September 26, 2026)
- Founded
- 1993 (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Expats, Seniors
- Pricing model
- Monthly
- Official website
- groupemutuel.ch
Business insurance
- Provider type
- Insurer (Source, checked September 26, 2026)
- Monthly payments
- Yes (Source, checked September 26, 2026)
- Legal entity
- Groupe Mutuel Services SA (Source, checked September 26, 2026)
- Headquarters
- Switzerland (Source, checked September 26, 2026)
- Founded
- 1993 (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 26, 2026)
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Monthly payments are available, and monthly is the only payment model listed.
- Cover spans health, life and home under a single provider.
- Claims can be started on online form, mobile app and phone, so a form, an app or a phone line all work.
- Support runs on email, phone and help centre, and the stated audience is expats and seniors.
Cons
- Support runs on email, phone and help centre only, so there is no live chat.
- Lines are limited to health, life and home, with no motor, travel or pet cover listed.
- Health premiums are grouped by age band, 0-18 children, 19-25 young adults, 26+ adults, so costs can climb for older members.
Who it suits
- Households that want health, life, home, income protection and critical illness cover from a single insurer
- Expats and seniors buying Swiss cover, the audiences expats and seniors names
- Anyone who would rather settle a regular monthly bill than an annual one
Who should look elsewhere
- Euroasia Insurance, whose auto, home and travel add motor, travel and gadget cover that Groupe Mutuel does not list
- Good Sam Insurance Agency, which lists auto, home and renters, for pet and motorcycle owners
- Hiscox UK, with home, renters and landlord, for landlord or renter property in the UK
The company behind it
The policyholder-facing company is Groupe Mutuel Services SA, based in Switzerland and trading since 1993. Support runs on email, phone and help centre, so questions can go by email, by phone or through the help centre, and the same routes cover policy changes and billing queries as well as general questions.
How Groupe Mutuel compares
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Where Groupe Mutuel is available
- Available
- Switzerland
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Groupe Mutuel actually cover?+
Its listed lines are health, life and home, all sold by the same insurer trading since 1993. Health cover is grouped by age band, 0-18 children, 19-25 young adults, 26+ adults, so a young adult sits in a different band from a parent with children, and premiums follow that split.
Can I pay monthly rather than yearly?+
Monthly payments are available, and monthly is the only payment model listed, so a household can spread the cost of cover across the year rather than settling an annual bill. It suits people whose income arrives monthly.
How do I make a claim?+
Claims can be started on online form, mobile app and phone, which lists an online form, a mobile app and a phone line. That means a claim does not need a branch visit, and the same three routes work across the policies in the range.
Who is the insurer aimed at?+
The stated audience is expats and seniors, alongside private households more generally. Compulsory health cover is split into 0-18 children, 19-25 young adults, 26+ adults, so pricing differs sharply between a young adult and an older member of the same household.
How do I get help with a policy?+
Support runs on email, phone and help centre. Email, phone and a help centre are listed, and live chat is not among the channels, which matters if you would rather type in a chat window than call during office hours.
What will premiums look like?+
Compare listed starting premiums across the site: the median is €8.37, with the lower quartile at €2.92 and the upper quartile at €29.72. Health premiums will vary with the age band you fall in.
Is it an insurer or a broker?+
It is a insurer, and the company behind the policies is Groupe Mutuel Services SA. Buying direct means the contract sits with a single provider, and questions go to that provider rather than through a middleman who shops several insurers.
What if I need a line it does not sell?+
For motor, travel or gadget cover, Euroasia Insurance lists auto, home and travel. Good Sam Insurance Agency adds auto, home and renters, and Hiscox UK concentrates on home, renters and landlord for UK property holders.
Sources
- groupemutuel.ch/en/groupe-mutuel.html checked September 26, 2026
Backs: Provider type
“Groupe Mutuel is one of the leading personal and health insurance companies in Switzerland”
- groupemutuel.ch/en/groupe-mutuel/our-company/history.html checked September 26, 2026
Backs: Founded
“1993: The service company becomes Groupe Mutuel - 'Groupe Mutuel' is founded and, as a service company, takes over the central administration of the member health insurance companies”
- groupemutuel.ch/en/private-customers.html checked September 26, 2026
Backs: Audience, Claims channels, Insurance types, Support channels
“I am relocating to Switzerland ... I am a cross-border worker ... I am (soon to be) retired”
- groupemutuel.ch/en/private-customers/General-Terms-and-Co... checked September 26, 2026
Backs: Headquarters, Legal entity
“all the platforms of Groupe Mutuel Services SA, Rue des Cedres 5, 1919 Martigny, Switzerland (Groupe Mutuel)”
- groupemutuel.ch/en/private-customers/our-products/health/... checked September 26, 2026
Backs: Age range
“The premiums paid by the insured persons depend only on their region of residence and age group: children (0-18), young adults (19-25) or adults (26+).”
- groupemutuel.ch/en/private-customers/our-services/underst... checked September 26, 2026
Backs: Pricing model, Monthly payments
“You receive them at the frequency you have chosen: monthly, quarterly, biannually or annually.”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Premium from.
Groupe Mutuel
A single Swiss insurer for monthly health, life, home, income protection and critical illness cover.