Hello bank! review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Hello bank! suits adults in France who want home, car, gadget and life cover arranged together and paid monthly through the same online bank. Premiums start at €0 and the legal entity is BNP Paribas (RCS Paris 662 042 449), so this is a broker backed by a bank rather than a standalone insurer.

Key facts

Best for
A French household wanting home, car, gadget and life cover on monthly payments, arranged through a single broker.
Premium from
€0 (Source, checked September 26, 2026)
Insurance types
Home, Auto, Gadget, Life (Source, checked September 26, 2026)
Provider type
Broker (Source, checked September 26, 2026)
Monthly payments
Yes (Source, checked September 26, 2026)
Excess from
€175 to €360 (Source, checked September 26, 2026)
Cover limit
Driver personal protection up to EUR 1,300,000 (Assurance Auto) (Source, checked September 26, 2026)
Claims channels
App, Online, Phone, Post (Source, checked September 26, 2026)
Age range
18+ (Source, checked September 26, 2026)
Legal entity
BNP Paribas (RCS Paris 662 042 449) (Source, checked September 26, 2026)
Headquarters
France (Source, checked September 26, 2026)
Founded
2013 (Source, checked September 26, 2026)
Support channels
Email, Chat, Phone, Community (Source, checked September 26, 2026)
Pricing model
Monthly
Official website
hellobank.fr

Apps and profiles

Elsewhere
WikidataWikipediaLinkedInX

Pros and cons

Pros

  • Cover runs across home, auto, gadget and life (home, auto and gadget) and can be paid monthly, so the same bank holds the whole personal book.
  • Claims can start in the app, online, by phone or by post (app, online and phone), and day to day help runs on email, chat and phone.
  • A French intermediary listed on the ORIAS register (07 022 735), with BNP Paribas (RCS Paris 662 042 449) behind the service.

Cons

  • It is a broker (broker) rather than an insurer, so the terms sit with the insurer named on the policy.
  • An excess of €175 to €360 on car personal protection cuts what a small claim pays out.
  • The range ends at home, auto and gadget, so pet, travel and health cover must be sourced elsewhere.

Ready to try Hello bank!?

Scored 9.0 / 10 by AssureCue.

See alternatives

Who it suits

  • Adults in France who want home, car, gadget and life cover arranged together.
  • Drivers who want a claim route that includes the app, post and phone (app, online and phone) rather than online only.
  • Customers already banking with the group named as the legal entity, BNP Paribas (RCS Paris 662 042 449), who want cover added to the same relationship.

Who should look elsewhere

  • Hiscox UK, whose book centres on home, renters and landlord, if you are buying for a landlord or a tenants policy.
  • Good Sam Insurance Agency, which carries auto, home and renters on pet, travel, health and motorcycle.
  • Euroasia Insurance, if you would rather anchor the comparison on a starting premium of UZS 60,000.

How your money is protected

Hello bank! is a broker (broker), so it places cover with insurers rather than carrying risk on its own balance sheet. It appears on the ORIAS insurance intermediary register as 07 022 735, the register French intermediaries must be listed on, and the French regulators named for the business are the AMF and the ACPR.

How Hello bank! compares

Where Hello bank! is available

Available
France
Licence in France
ACPR (Autorite de Controle Prudentiel et de Resolution), checked September 26, 2026
Licence in France
AMF (Autorite des Marches Financiers), checked September 26, 2026
Licence in France
ORIAS (insurance intermediary register) (07 022 735), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

How much does cover cost?+

Starting premiums run from €0, which places the brand at position 1 on the site's starting price ranking of 252 brands. Across the site, a typical starting premium sits at €8.37, so the gap to the middle of the market is wide.

Can I pay monthly?+

Yes. Monthly payments are available, and monthly is the only payment model the brand lists (monthly). Monthly billing is common on the wider market too: 88.9% of the brands compared allow it, so this is a standard route rather than an extra.

Who can take out a policy?+

The pricing is aimed at adults, with 18+ marking the entry point on the tariff page. The business is based in France, so the home, car, gadget and life policies are written for that market rather than for a single international audience.

Who regulates the intermediary?+

It is listed on the ORIAS insurance intermediary register as 07 022 735, alongside French regulators named for the business, the AMF and the ACPR. As a broker (broker) it arranges cover with insurers rather than setting the terms itself.

How do I make a claim?+

Claims can be opened in the app, online, by phone or by post (app, online and phone), which covers both digital and paper routes. Separate from claims, everyday support runs on email, chat and phone, so an email or community answer is available outside the claims process.

What kinds of policy are on offer?+

The range covers home, auto, gadget and life (home, auto and gadget), all sold in the same place. Good Sam Insurance Agency carries pet, travel, health and motorcycle lines (auto, home and renters) if you need any of those instead.

Is there an excess to pay?+

Yes, on the car personal protection cover the excess runs €175 to €360, so a claim settles less the amount you contribute. Cover limits are highest on that car driver personal protection option, which is where the largest sums sit.

Who runs the brand?+

The operation started in 2013 and is run as a broker (broker). Its legal entity is BNP Paribas (RCS Paris 662 042 449), so the name on the paperwork is the banking group rather than a standalone insurer.

Sources

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Hello bank!

A French household wanting home, car, gadget and life cover on monthly payments, arranged through a single broker.

9.0/10See alternatives

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