MoMo review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

MoMo is a comparison site for auto insurance, run by M_Service Joint Stock Company in Vietnam, and it suits drivers who want to price and hold car cover in one app. Auto cover starts at VND 2,400,000, claims run through phone and in app, and the excess is set at VND 500,000 to VND 2,000,000.

Key facts

Best for
Drivers in Vietnam who want an auto quote and cover in the app they already use.
Premium from
₫2,400,000 (Source, checked September 26, 2026)
Insurance types
Auto (Source, checked September 26, 2026)
Provider type
Comparison site (Source, checked September 26, 2026)
Monthly payments
No (Source, checked September 26, 2026)
Excess from
₫500,000 to ₫2,000,000 (Source, checked September 26, 2026)
Claims channels
Phone, In-app (Source, checked September 26, 2026)
Legal entity
M_Service Joint Stock Company (Source, checked September 26, 2026)
Headquarters
Vietnam (Source, checked September 26, 2026)
Support channels
Phone, Email, Help-centre (Source, checked September 26, 2026)
Official website
momo.vn

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataLinkedIn

Pros and cons

Pros

  • Claims can be opened by phone or in the app: phone and in app
  • The excess is set at VND 500,000 to VND 2,000,000, so your part of a claim is easy to plan for
  • Support runs on phone, email and help centre, so help is available by phone, email and a help centre
  • Cover is focused on auto, so a quote is not padded with unrelated lines: auto

Cons

  • Insurance types cover auto only (auto), so nothing here covers home, travel or pet
  • As a comparison site (comparison site), the insurer named on the quote handles cover and claims
MoMo

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Scored 8.3 / 10 by AssureCue.

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Who it suits

  • Drivers in Vietnam who already pay with the app and want car cover in the same place
  • Drivers who want to start a claim by phone or in the app: phone and in app
  • People who prefer a written answer alongside a call: phone, email and help centre

Who should look elsewhere

  • People wanting cover beyond cars: Good Sam Insurance Agency lists auto, home and renters instead
  • Anyone comparing a second car quote from another market: EuroAsia Insurance shows a starting premium of UZS 60,000
  • Shoppers weighing bunq: its listed starting premium is €0 rather than a car quote

Safety and regulation

MoMo is a comparison site rather than the insurer (comparison site), so the policy you buy is underwritten by the insurance company shown at purchase. The licence on record for the operation is the State Bank of Vietnam (Ngân hàng Nhà nước). Claims, disputes and any compensation sit with that insurer rather than with the site.

Who runs it

MoMo is run by M_Service Joint Stock Company, based in Vietnam. Support runs on phone, email and help centre, so help comes by phone, by email and through a help centre rather than on paper. Because the business sits in the Vietnamese market, terms, premium currency and claims settlement follow local practice, which matters for anyone driving a car registered elsewhere.

How MoMo compares

Where MoMo is available

Available
Vietnam
Licence in Vietnam
State Bank of Vietnam (Ngân hàng Nhà nước), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What insurance does MoMo sell?+

MoMo lists auto insurance as its cover type (auto), so the range is limited to cars. It runs as a comparison site (comparison site) rather than an insurer, which means quotes and policies come from the insurance companies it presents. Home, travel and life cover sit outside this catalogue.

How much does cover cost?+

The listed starting premium for auto cover is VND 2,400,000. That is the entry point shown for a quote rather than a fixed price for every driver, because the comparison site presents options from the insurers behind it. For context, the median car insurance premium across the site sits at €8.72.

Can I pay monthly?+

Monthly payments are not available on this cover, so the premium is set for the policy term. Most car insurance listings on the site do spread the cost: 89.4%. If instalments matter to your cash flow, look at a listing that offers them rather than assuming MoMo can split the payment.

How much is the excess?+

The excess is listed at VND 500,000 to VND 2,000,000, which is the part of a claim a policyholder covers before the insurer pays out. A lower excess means less to fund after an accident, a higher excess usually keeps the premium down. Check the figure in your own quote, since the amount is set per policy.

How do I make a claim?+

Claims are handled by phone and in app, so a claim can be started by phone or inside the app. Because MoMo is a comparison site (comparison site), the claim is assessed by the insurer named on the policy rather than by MoMo. Have the policy details to hand, as the insurer uses them to open the file.

Who regulates MoMo?+

The licence on record for MoMo is held with the State Bank of Vietnam (Ngân hàng Nhà nước) in Vietnam. Because MoMo operates as a comparison site (comparison site) rather than an insurer, the policy is underwritten by the insurance company shown at purchase, and that insurer is the one to approach with a claim or a complaint.

How do I get help?+

Support runs on phone, email and help centre, which covers phone, email and a help centre, so you can choose a call or a written answer. For a claim, the insurer named on the policy is the contact, and the quickest route is usually the number in the policy documents rather than the site's general channels.

Sources

  • momo.vn checked September 26, 2026

    Backs: Headquarters, Legal entity, Support channels, Licences

    “Trụ sở chính: Tầng 6, Tòa nhà Phú Mỹ Hưng, Số 8, đường Hoàng Văn Thái, Phường Tân Mỹ, Thành phố Hồ Chí Minh”

  • momo.vn/bao-hiem-o-to/than-vo checked September 26, 2026

    Backs: Claims channels, Provider type, Excess from, Insurance types, Monthly payments, Premium from

    “Bước 1: Gọi ngay cho Nhà bảo hiểm khi xảy ra sự cố. Hotline từng nhà bảo hiểm ... MoMo hiển thị đường dây hotline của đúng hãng bảo hiểm bạn đang dùng ngay trong app”

Compiled from 2 source pages, checked September 26, 2026. We did not open an account.

Related by the facts

MoMo

MoMo

Drivers in Vietnam who want an auto quote and cover in the app they already use.

8.3/10See alternatives

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