SanteVet Deutschland review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

SanteVet Deutschland sells cat health cover in Germany through a broker arrangement, with monthly premiums from €12.54 and an excess starting at €50 on claims. It suits German cat owners who want one monthly payment and veterinary cover limited to up to 10,000 EUR per year, and not households hoping to cover more than cats.

Key facts

Best for
Monthly cat health cover bought in Germany with a small starting excess.
Premium from
€12.54 (Source, checked September 26, 2026)
Insurance types
Pet (Source, checked September 26, 2026)
Provider type
Broker (Source, checked September 26, 2026)
Monthly payments
Yes (Source, checked September 26, 2026)
Excess from
€50 (Source, checked September 26, 2026)
Cover limit
up to 10,000 EUR per year (Source, checked September 26, 2026)
Claims channels
Mobile app, Online customer portal (Source, checked September 26, 2026)
Age range
cat must be at least 8 weeks and at most 7 years old at entry (Source, checked September 26, 2026)
Legal entity
VetAssur SARL (La Compagnie des Animaux SAS, German branch) (Source, checked September 26, 2026)
Headquarters
France (Source, checked September 26, 2026)
Founded
2003 (Source, checked September 26, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 26, 2026)
Pricing model
Monthly
Official website
santevet.de

Apps and profiles

Get the app
Google Play
Elsewhere
Trustpilotfacebook.com

Pros and cons

Pros

  • Support runs on email, phone and help centre, so phone and email reach the team as well as the help centre.
  • Listed on the French register of insurance intermediaries as 07003163.
  • Vetting costs are reimbursed under a limit of up to 10,000 EUR per year, with a starting excess of €50.
  • Cat owners can claim through mobile app and online customer portal rather than mailing paperwork.

Cons

  • Reimbursement stops at the up to 10,000 EUR per year limit for the year, so heavy treatment can outrun it.
  • The only line of business listed is pet insurance, so nothing else in the household is covered.
  • As a broker, SanteVet Deutschland places the policy with a partner carrier rather than carrying the risk itself.
SanteVet Deutschland

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Scored 8.8 / 10 by AssureCue.

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Who it suits

  • German cat owners insuring a young cat and paying monthly, watching the small excess.
  • Buyers happy to claim digitally through an app and a customer portal.
  • Shoppers who want a named intermediary on the French register rather than a direct insurer.

Who should look elsewhere

  • Good Sam Insurance Agency, if you want pet cover inside a group that also writes auto, home and renters.
  • bonus.ch, whose starting premium is CHF 0 across a far wider product set.
  • ComparaJa, listed at €0, to price a second option before settling on a single cat policy.

Safety and regulation

SanteVet Deutschland is a broker rather than the insurer itself, so the policy sits with a partner carrier while the intermediary handles the sale. The intermediary side is listed on the French register of insurance intermediaries as 07003163. German buyers are therefore dealing with a French regulated intermediary channel, and that register entry is the part to check before paying.

Who runs it

The legal entity behind the German site is VetAssur SARL (La Compagnie des Animaux SAS, German branch), a branch of a French group based in France and trading since 2003. Support runs on email, phone and help centre, so a question can go by phone, by email or through the help centre rather than by post. The intermediary listing on the French register of insurance intermediaries reads 07003163.

How SanteVet Deutschland compares

Where SanteVet Deutschland is available

Available
France, Germany
Licence in France
ORIAS (French register of insurance intermediaries) (07003163), checked September 26, 2026
Licence in France
ACPR (competent supervisory authority), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does cat cover cost here?+

Monthly premiums start at €12.54 for the entry tier. That sits above the €8.88 median across pet policies here, and the brand ranks 153 of 252 on starting premium, so read the entry price as mid range rather than budget.

Is there an excess on claims?+

Yes. The excess starts at €50, which is the part of a vet bill you pay before the policy responds. Cat treatment can reach the annual limit quickly, so keep the up to 10,000 EUR per year ceiling and the €50 excess in mind together when you budget for care.

How much will the policy pay out?+

Cover is limited to up to 10,000 EUR per year. Claims run through mobile app and online customer portal, so treatment details are submitted digitally rather than on paper. If a year of vet work costs more than the annual limit, the remainder stays with you, which matters for chronic conditions.

Can I pay monthly rather than up front?+

Yes, monthly payments are available, and monthly is the only payment model listed, so there is no annual only tier to choose from. Premiums start at €12.54, the excess starts at €50 and cover stays at up to 10,000 EUR per year.

Who am I actually buying from?+

SanteVet Deutschland is a broker, not the insurer itself. The entity behind the German site is VetAssur SARL (La Compagnie des Animaux SAS, German branch), and the intermediary side appears on the French register of insurance intermediaries as 07003163, which is the entry to check before you pay.

How do I make a claim?+

Claims run through mobile app and online customer portal, so you file treatment details in the mobile app or the online customer portal. Support questions go separately to email, phone and help centre. Keep invoices and clinical notes ready, since the up to 10,000 EUR per year limit applies across the policy year.

Which cats qualify?+

This is pet insurance sold in Germany as cat health cover. Entry is limited by age, so a cat has to sit inside a stated age band when the policy starts. Cover is limited to up to 10,000 EUR per year for the year.

How do I get help?+

Support runs on email, phone and help centre, so you can call, email or work through the help centre. Claims take a separate route, through mobile app and online customer portal. SanteVet Deutschland has traded since 2003, so the operation behind the site is established rather than new.

Sources

  • orias.fr/welcome checked September 26, 2026

    Backs: Licences

  • santevet.de checked September 26, 2026

    Backs: Cover limit, Founded, Insurance types, Premium from

    “Up to 10,000 EUR cost coverage per year”

  • santevet.de/impressum checked September 26, 2026

    Backs: Provider type, Headquarters, Legal entity, Support channels

    “VetAssur SARL, based in Lyon, France, is an insurance intermediary authorised in France ... in Germany it acts as an insurance representative, offering this pet health insurance under the 'SanteVet'...”

  • santevet.de/katzenkrankenversicherung checked September 26, 2026

    Backs: Age range, Claims channels, Excess from, Pricing model, Monthly payments

    “When taking out the cat health insurance your cat must be at least 8 weeks and at most 7 years old”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

SanteVet Deutschland

SanteVet Deutschland

Monthly cat health cover bought in Germany with a small starting excess.

8.8/10See alternatives

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