Zurich review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Zurich suits people who want one insurer for life, travel, income protection and critical illness cover in the UK. It covers all four types under one roof, and its help centre is the only support channel listed, so anyone who wants to self-serve online will find that familiar.

Key facts

Best for
Households in the UK wanting life, travel, income protection and critical illness cover from a single insurer.
Insurance types
Life, Travel, Income-protection, Critical-illness (Source, checked September 26, 2026)
Provider type
Insurer (Source, checked September 26, 2026)
Claims channels
Online (Source, checked September 26, 2026)
Headquarters
United Kingdom (Source, checked September 26, 2026)
Founded
1872 (Source, checked September 26, 2026)
Support channels
Help-centre (Source, checked September 26, 2026)
Official website
zurich.co.uk

Pros and cons

Pros

  • One insurer for life, travel, income protection and critical illness cover, all listed in the insurance types
  • An insurer rather than a broker, so cover comes straight from the company that carries the risk
  • Help centre support listed alongside online claims, so routine questions and claims both have a route
  • Founded in 1872 and based in the GB, giving a long trading record on UK cover

Cons

  • Support runs on help centre only, so there is no listed phone or email channel for questions
  • Claims can be made online only, with no other route listed for starting a claim
  • Insurance types stop at life, travel, income protection and critical illness, with no home, motor or pet cover listed

Ready to try Zurich?

Scored 9.2 / 10 by AssureCue.

See alternatives

Who it suits

  • People in the GB buying life, travel, income protection or critical illness cover from an insurer
  • Anyone who prefers to handle questions through a help centre rather than a phone call
  • Households looking to place more than one type of cover with the same insurer

Who should look elsewhere

  • Anyone wanting home, motor, pet or health cover, since it is not listed in the insurance types
  • Linxea, if a savings life product is the priority rather than a broad insurance range
  • Oney Préstamos ES, if health, life and gadget cover in one place matters more than UK insurance types

The company behind it

Zurich is an insurer based in the GB and founded in 1872, so it underwrites the cover itself rather than passing it to another insurer. Its listed insurance types are life, travel, income protection and critical illness, which means one provider can carry a protection policy alongside a holiday policy. Support runs through a help centre, and claims are handled online, keeping the servicing model simple but narrow.

How Zurich compares

Where Zurich is available

Available
United Kingdom

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What kinds of insurance does Zurich sell in the UK?+

The listed insurance types are life, travel, income protection and critical illness. Zurich is an insurer, so these products are underwritten by Zurich rather than arranged through a separate broker. Home, motor, pet and health lines are not listed.

Is Zurich a broker or an insurer?+

Zurich is an insurer, which means the company carries the risk on the policies it sells. Its listed insurance types cover life, travel, income protection and critical illness. A buyer therefore deals with the underwriting company directly.

How do I contact Zurich for help?+

Support runs through a help centre, which is the only support channel listed for the brand. Readers who prefer email or phone may find that thinner than the setup at insurers that list several channels side by side.

How do I make a claim with Zurich?+

Claims can be started online, and that is the only claims channel listed. Keeping the claims route narrow and online suits readers who are comfortable handling paperwork themselves without a phone conversation.

Does Zurich cover both life insurance and travel insurance?+

Yes, both appear in the listed insurance types, alongside income protection and critical illness. That breadth is the main reason to pick Zurich over a provider that lists life only, such as Linxea.

Is Zurich suitable for a single type of cover only?+

The range points the other way, since life, travel, income protection and critical illness are all listed. A household wanting a holiday policy and a protection policy can look at placing both with the same insurer rather than shopping separately.

How long has Zurich been trading?+

Zurich was founded in 1872 and is based in the GB. A long trading record matters for readers who want a counterparty with history on UK protection policies, rather than a newly formed provider.

Is Zurich available outside the UK?+

The listed headquarters country is the GB, so the details here describe the UK operation and its listed insurance types. Readers outside the UK would need to check their own market, since the listed support channel is a help centre.

Sources

  • zurich.co.uk/about-us/index.html checked September 26, 2026

    Backs: Claims channels, Provider type, Founded, Headquarters, Insurance types, Support channels

    “Make a claim”

Compiled from 1 source page, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

Zurich

Households in the UK wanting life, travel, income protection and critical illness cover from a single insurer.

9.2/10See alternatives

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