TravelSecure review

Updated September 29, 2026 · AssureCue Editorial Team · Facts checked September 29, 2026

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Our verdict

TravelSecure suits seniors planning travel cover through an insurer structure with direct underwriting and phone based help. Premiums start at €5 with excess at €25 and Monthly payments unavailable, so you pay per trip or per term in full before you travel.

Key facts

Best for
Seniors seeking travel cover from an insurer
Premium from
€5 (Source, checked September 28, 2026)
Insurance types
Travel (Source, checked September 28, 2026)
Provider type
Insurer (Source, checked September 28, 2026)
Monthly payments
No (Source, checked September 29, 2026)
Excess from
€25 (Source, checked September 28, 2026)
Claims channels
Online, Email (Source, checked September 28, 2026)
Audience
Seniors
Official website
travelsecure.de

Apps and profiles

Elsewhere
WikidataLinkedInX

Pros and cons

Pros

  • Premiums start at €5, which keeps entry pricing accessible for travel cover.
  • Excess starts at €25, giving a clear retention figure before you commit.
  • Insurer status through insurer keeps underwriting and claims under the same carrier.
  • Support through phone and help centre gives phone access plus self serve guidance.

Cons

  • Monthly payments are unavailable, so you cannot spread costs across the term.
  • Cover centres on travel, so you cannot bundle other household risks in the same place.
  • Support runs on phone and help centre only, so you cannot use live chat or email for help.
TravelSecure

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Who it suits

  • Seniors who want dedicated travel cover with phone support and clear starting premiums.
  • Travellers who prefer an insurer model and are comfortable paying the term in full.

Who should look elsewhere

  • Travellers who want to spread costs should consider AXA, as Monthly payments are unavailable with TravelSecure.
  • Travellers who want intermediary choice should consider Explorer Travel Insurance, as TravelSecure acts as an insurer rather than a broker.

Price signals

Premiums start at €5 for travel protection, which gives you a low entry point to check against trip budgets. Excess starts at €25, so you know the share you retain if you claim. Monthly payments are unavailable, so you settle the selected term in full at purchase. That shape suits you if you prefer to pay upfront and then travel with cover fixed. Compare the starting premium and the excess side by side, then look at limits and options for the tariff you need.

How your money is protected

TravelSecure acts as insurer, so your contract sits directly with the risk carrier. That means policy wording, premium collection and claim settlement remain with the same type of institution. For you, the practical point is clarity over responsibility, as there is no separate intermediary between you and the carrier for this cover. Keep policy documents and claim receipts together while you travel, and use the stated claim routes to submit evidence. Direct status does not remove the need to read exclusions and duties after purchase.

Who regulates the provider

TravelSecure acts as insurer, so oversight follows the rules for that type of provider. The stated regulator is Bundesanstalt für Finanzdienstleistungsaufsicht in Germany, which supervises the carrier behind the brand. For you, that means authorisation, conduct and solvency requirements sit at carrier level. Check policy documents for the legal name and the registered details before you pay. If you need to raise a concern, use the complaints path in the terms and keep copies of all correspondence.

The company behind it

The carrier behind the brand is Würzburger Versicherungs-AG, which appears on policy and claim documents. Day to day help is available through phone and help centre, so you can call with questions or use self serve guides in the help centre. That mix suits you if you like direct phone contact backed by written material. Before you buy, note the legal name for your records and save the support details with your travel documents. During a trip, keep booking proofs and receipts ready to support any enquiry.

How TravelSecure compares

Where TravelSecure is available

Available
Germany

Countries from the brand (Source, checked September 29, 2026)

Frequently asked questions

What does TravelSecure travel cover cost to start?+

Premiums start at €5 for travel cover, with excess at €25. Monthly payments are unavailable, so you pay for the selected term in full. Check the chosen tariff before you commit, as the payable amount varies with trip length and options.

How does the excess work on a claim?+

Excess starts at €25 on the relevant travel tariff. You carry that share of each valid claim, while the insurer carries the balance under the terms. Review the excess that applies to cancellation, medical and baggage sections before you buy.

Is TravelSecure a broker or an insurer?+

TravelSecure acts as insurer, which means cover is underwritten directly rather than arranged through an intermediary. You contract with the risk carrier itself. That structure keeps responsibility for policy wording and claim decisions in the same place.

Which company stands behind the policy?+

The legal carrier is Würzburger Versicherungs-AG. You will see that name on policy documents and claim correspondence. Keep those documents with your booking confirmations while you travel, as they identify the party responsible for benefit payments.

How do you get help and file a claim?+

Support is available through phone and help centre. You can call for advice before purchase and use the help centre for guides and forms. Claims are handled through online and email, so keep receipts, medical notes and booking proofs ready for upload or sending.

Who is TravelSecure travel cover designed for?+

The audience includes seniors, so cover is shaped around the needs of older travellers. You can select travel protection that reflects medical disclosure rules and trip patterns for that group. Read the eligibility notes carefully before you enter personal details.

Does TravelSecure offer other types of insurance?+

Insurance types are limited to travel. You get dedicated travel protection rather than a multi line portfolio. If you also need household, motor or health cover, you would arrange that cover separately alongside this travel policy.

Sources

Compiled from 4 source pages, checked September 29, 2026. We did not open an account.

TravelSecure

TravelSecure

Seniors seeking travel cover from an insurer

9.0/10Visit

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