battleface review

Updated September 28, 2026 · AssureCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Battleface is a UK travel insurance broker, suited to anyone who wants medical cover abroad and claims handled online or by phone. Cover reaches USD 100,000 travel medical, and the excess on a claim runs £50 to £250, so the cost of a claim is clear before you buy.

Key facts

Best for
Anyone buying travel medical cover and happy to deal with a broker rather than a direct insurer.
Insurance types
Travel (Source, checked September 26, 2026)
Provider type
Broker (Source, checked September 26, 2026)
Excess from
£50 to £250 (Source, checked September 26, 2026)
Cover limit
USD 100,000 travel medical (Source, checked September 26, 2026)
Claims channels
Online, Phone (Source, checked September 26, 2026)
Age range
up to 79 (Source, checked September 26, 2026)
Legal entity
battleface Insurance Services Ltd (Source, checked September 26, 2026)
Headquarters
United Kingdom (Source, checked September 26, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 26, 2026)
Official website
battleface.com

Apps and profiles

Elsewhere
TrustpilotLinkedInXfacebook.com

Pros and cons

Pros

  • Claims start online and phone, so a claim can be opened online or by phone.
  • Travel medical cover reaches USD 100,000 travel medical, which suits trips where treatment costs are the main worry.
  • Support runs on email, phone and help centre, giving a help centre alongside email and phone.

Cons

  • The cover sits with an insurer rather than the site you buy on, because battleface is a broker.
  • Travel is the only category listed under travel, so home, motor and life cover need another provider.
  • The limit is set in US dollars, so a sterling payout on USD 100,000 travel medical depends on the exchange rate on the day.
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Scored 8.8 / 10 by AssureCue.

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Who it suits

  • Travellers buying medical cover for trips abroad, up to USD 100,000 travel medical.
  • People who want to open claims online and phone instead of posting paperwork.
  • Buyers in the UK, given the headquarters in GB and the entity battleface Insurance Services Ltd.

Who should look elsewhere

  • Good Sam Insurance Agency, which covers auto, home and renters and suits anyone who wants several policies in a single place.
  • bonus.ch, whose auto, home and life mix suits buyers who want travel alongside life, health and pet cover.
  • EuroAsia Insurance, which sells auto, home and travel and fits households who need more than a travel policy.

How your money is protected

battleface is a broker rather than the insurer named on the policy, so the contract you buy sits with an insurer rather than with the site. In the UK it is authorised by the Financial Conduct Authority, licence 774757. In the US it holds a National Association of Insurance Commissioners producer number, 18731960, plus licences with the Florida Division of Insurance, L107363, and the California Department of Insurance, 0M75381.

How battleface compares

Where battleface is available

Available
Australia, Canada, United Kingdom, United States
Licence in United Kingdom
Financial Conduct Authority (774757), checked September 26, 2026
Licence in United States
National Association of Insurance Commissioners (National Producer Number) (18731960), checked September 26, 2026
Licence in United States
Florida Division of Insurance (L107363), checked September 26, 2026
Licence in United States
California Department of Insurance (0M75381), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What will a claim cost me?+

The excess on a claim runs £50 to £250, and that share sits with you before cover pays out. Travel premiums across this comparison start from €7.93, so the premium and the excess are separate decisions: one sets what you pay each trip, the other sets what a claim leaves you with.

How much medical cover do I get abroad?+

Travel medical cover reaches USD 100,000 travel medical, which is the ceiling for eligible medical costs while abroad. That figure is set in US dollars, so the sterling you recover on a US hospital bill can differ from the amount you paid. Check the policy currency before you rely on the limit.

Who regulates battleface?+

In the UK, battleface is authorised by the Financial Conduct Authority, licence 774757. In the US it holds a National Association of Insurance Commissioners producer number, 18731960, and licences with the Florida Division of Insurance and the California Department of Insurance. The legal entity is battleface Insurance Services Ltd.

How do I make a claim?+

Claims start online and phone, so you can open a claim online or by phone. Support runs on email, phone and help centre, which covers email, phone and a help centre. Because battleface is a broker, the claim is handled under the terms set by the insurer named in your policy documents.

Does battleface sell anything besides travel insurance?+

Travel is the only category listed under travel, so home, motor, life and pet cover all need another provider. If you would rather hold several policies with a single provider, a wider line such as auto, home and renters fits that need better.

Who is battleface aimed at?+

Policies are sold to adults, with an age range of up to 79, and the company is headquartered in the United Kingdom. The travel focus, the USD 100,000 travel medical medical limit and a claims route that runs online and phone point at extended trips abroad, where medical costs are the main worry for most travellers.

Sources

  • battleface.com/en-gb/benefits checked September 26, 2026

    Backs: Age range, Provider type, Excess from, Licences

    “Travellers up to the age of 79 can buy this product. Cover for illness is not available for those aged 75 years or over.”

  • battleface.com/en-int checked September 26, 2026

    Backs: Headquarters, Legal entity, Support channels

    “Registered office: Suite 102, 80 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YU United Kingdom”

  • battleface.com/en-us checked September 26, 2026

    Backs: Insurance types

    “battleface travel insurance | top-rated trip protection”

  • battleface.com/en-us/about-us checked September 26, 2026

    Backs: Claims channels

    “24/7 travel assistance services and claims powered by Robin Assist”

  • battleface.com/en-us/benefits checked September 26, 2026

    Backs: Cover limit

    “Travel Medical Expense Reimburses to $100,000 ($50,000 for residents of NH) for the costs to treat medical emergencies”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

battleface

battleface

Anyone buying travel medical cover and happy to deal with a broker rather than a direct insurer.

8.8/10See alternatives

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