Updated September 29, 2026 · AssureCue Editorial Team
HelloSafe (Atlas) vs MSIG Insurance
What sets them apart
| Compare |  HelloSafe (Atlas) | MSIG Insurance ReviewSee alternativesSee alternatives |
|---|---|---|
| Insurance types | Travel | Auto, Home, Travel, Health, Pet, Critical illnessCovers more |
| Provider type | Broker | Insurer |
| Cover limit | Emergency medical expenses EUR 500,000 - 2,500,000 | TravelEasy: up to $1 million overseas medical expenses |
| Claims channels | Phone, Email, Chat | Phone, Email, Live chat, SMS enquiry, Online customer portal, Authorised repair workshop |
| Premium from | €9 | Not confirmed |
| Monthly payments | No | Not confirmed |
| Age range | All ages, every nationality | Not confirmed |
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- MSIG Insurance scores higher overall: 9.5 vs 8.6.
- HelloSafe (Atlas) is available in 10 more countries.
- Insurance types: only MSIG Insurance offers Auto, Home, Health.
- Claims channels: only HelloSafe (Atlas) offers Chat.
- Claims channels: only MSIG Insurance offers Live chat, SMS enquiry, Online customer portal.
Our verdict on each
HelloSafe (Atlas)
HelloSafe suits expats seeking dedicated travel cover with broad eligibility described as All ages, every nationality and clear broker status for careful comparison. Entry premiums of €9 make starting costs easy to compare for travellers weighing medical protection of Emergency medical expenses EUR 500,000 - 2,500,000 against price before buying cover online.
MSIG Insurance
MSIG Insurance suits anyone in Singapore who wants one insurer for car, home, travel, health, pet and critical illness cover, and wants claims handled by phone, chat or email. It has been writing since 2001 under Mitsui Sumitomo Insurance Co. Ltd..
Score breakdown
| Area | HelloSafe (Atlas) | MSIG Insurance |
|---|---|---|
| Cost | 8.5Entry premiums of €9 keep starting costs modest for travel buyers. | Not confirmed |
| Offer | 8.9Cover spans Emergency medical expenses EUR 500,000 - 2,500,000 while eligibility stays broad with All ages, every nationality. | 9.7Higher |
| Trust | 8.5Broker model disclosed as broker with ORIAS registration 21008038. | 9.3Higher |
What each covers
| Insurance types | HelloSafe (Atlas) | MSIG Insurance |
|---|---|---|
| Auto | No | Yes |
| Home | No | Yes |
| Health | No | Yes |
| Travel | Yes | Yes |
| Pet | No | Yes |
| Critical illness | No | Yes |
Licences and countries
| Country | HelloSafe (Atlas) | MSIG Insurance |
|---|---|---|
| France | ORIAS 21008038 | Not confirmed |
| Singapore | Not confirmed |
Additional countries for HelloSafe (Atlas): 28. Additional countries for MSIG Insurance: 18.
Positions in our rankings
| Ranking | HelloSafe (Atlas) | MSIG Insurance |
|---|---|---|
| Travel insurance | 7 of 295 | 77 of 295 |
Where these facts come from
HelloSafe (Atlas)
- hellosafe.com: 8 facts, checked September 29, 2026
MSIG Insurance
- msig.com.sg: 5 facts, checked September 26, 2026
- msig-asia.com: 3 facts, checked September 26, 2026
Every fact side by side
| Fact | HelloSafe (Atlas) | MSIG Insurance |
|---|---|---|
| Audience | Expats | Not confirmed |
| Legal entity | Not confirmed | Mitsui Sumitomo Insurance Co. Ltd. |
| Headquarters | Not confirmed | Japan |
| Founded | Not confirmed | 2001 |
| Support channels | Not confirmed | Phone, Chat, Email, Help centre |
Business insurance
| Fact | HelloSafe (Atlas) | MSIG Insurance |
|---|---|---|
| Cover types | Not confirmed | Public liability, Employers liability, Property |
Where each stands against the rest
| Fact | HelloSafe (Atlas) | MSIG Insurance | Median |
|---|---|---|---|
| Premium from | €9above the median | Not confirmed | €6.02 |
Median across 116 listed insurance providers.
Pros and cons
HelloSafe (Atlas)
Pros
- Dedicated travel focus through travel for trip led buyers
- Emergency medical limits of Emergency medical expenses EUR 500,000 - 2,500,000 for care cost protection
- Broad eligibility described as All ages, every nationality for varied travellers
Cons
- Entry premiums of €9 sit above TravelSecure premiums of €5 for buyers comparing starting prices
- Broker setup as broker means cover is arranged through partner insurers with intermediated service and claims handling
- Travel focus through travel gives limited choice for buyers wanting bundled home or health cover alongside travel
MSIG Insurance
Pros
- Underwrites directly as Mitsui Sumitomo Insurance Co. Ltd., not a broker
- Personal cover spans auto, home and travel
- Business lines cover public liability, employers liability and property
Cons
- Critical illness is the only serious illness line in auto, home and travel, so life and income protection sit outside the range
- Business cover stops at public liability, employers liability and property, with no professional indemnity or cyber line
- Support runs on phone, chat and email only, and claims channels add phone, email and live chat on top
Who each suits
HelloSafe (Atlas)
Who it suits
- Expats who prefer HelloSafe over TravelSecure for travel cover with All ages, every nationality
- Travellers valuing high medical limits who prefer HelloSafe over AXA for limits of Emergency medical expenses EUR 500,000 - 2,500,000
Who should look elsewhere
- Travellers who need monthly instalments may prefer AXA over HelloSafe because Monthly payments has value no
- Buyers seeking cover beyond travel may prefer MyPhysicianPlan over HelloSafe because HelloSafe lists travel only
MSIG Insurance
Who it suits
- Singapore households wanting car, home, travel, health and pet policies in one place
- Small businesses that need public liability, employers liability and property alongside personal policies
- Travellers who want the medical limit on TravelEasy: up to $1 million overseas medical expenses
Who should look elsewhere
- Hiscox UK, whose home, renters and landlord centre on landlord and home emergency cover rather than pet or health policies
- Good Sam Insurance Agency, which covers life insurance as well as auto, home and renters
- Euroasia Insurance, a smaller range limited to auto, home and travel
Country by country
| Country | HelloSafe (Atlas) | MSIG Insurance |
|---|---|---|
| Australia | No | Yes |
| Brazil | Yes | No |
| Brunei | No | Yes |
| Bulgaria | Yes | No |
| Cambodia | No | Yes |
| Canada | Yes | No |
| China | No | Yes |
| Croatia | Yes | No |
8 of 46 countries where either is available.
Questions about each
HelloSafe (Atlas)
How much does HelloSafe travel cover start from?+
Entry premiums are listed as €9. The exact amount payable varies with destination, duration, age and selected limits, so travellers should compare quotes on matching trip details and review included benefits before buying cover online with care.
Is HelloSafe an insurer or a broker?+
HelloSafe acts as broker, which means it arranges cover provided by partner insurers rather than carrying insurance risk itself. ORIAS registration 21008038 identifies its French broker registration for buyers checking status and documents.
MSIG Insurance
What kinds of policy can I hold with MSIG Insurance?+
Personal cover runs to auto, home and travel for the same household. Business policies sit alongside it, covering public liability, employers liability and property. Claims on those lines are handled directly by the insurer rather than through a broker.
Who insures the policy and who regulates it?+
The policy is underwritten by Mitsui Sumitomo Insurance Co. Ltd., an insurer headquartered in Japan and trading since 2001. In Singapore it answers to the Monetary Authority of Singapore, which is where its regulatory disclosures sit.
Other options to compare
Other matchups
- HelloSafe (Atlas) vs Income Insurance
- HelloSafe (Atlas) vs WorldTrips
- HelloSafe (Atlas) vs Old Mutual
- HelloSafe (Atlas) vs Travelers
- HelloSafe (Atlas) vs AA Breakdown
- HelloSafe (Atlas) vs K&H Bank
- HelloSafe (Atlas) vs MyPhysicianPlan
- HelloSafe (Atlas) vs HanseMerkur Reiseversicherung AT
- HelloSafe (Atlas) vs HanseMerkur
- HelloSafe (Atlas) vs AXA
- HelloSafe (Atlas) vs MSIG Insurance (Thailand)